Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
17 reviews
5 stars
10
4 stars
1
3 stars0
2 stars0
1 star
6
- BMBob McKinneyJun 25, 20245.0My account had been compromised twice in two months, and after being denied from the bank to reimburse my funds (due to a mistake by them), I walked into the branch, and Senior Banker Stacey was busy, as she had another customer due for an appointment, but sensed my anxiety and offered to help until her appointment showed up. I felt like i had someone in my corner finally. After her customer did not show, she devoted her time to dive into my account, and got the fraud team involved to show that there was a compromise. She has been very precise throughout the whole ordeal, even checking back on my account to make sure that funds were returned and to open a new account and monitor that. What a blessing to have customer service like Miss Stacey and Truist offered. 5 stars!
- JOJeanne OdellJul 7, 20231.0Not enough help especially for a Friday. Very rude
- BJBrian JamesJun 2, 20235.0No overdraft fees! No hidden commitments! I love this bank. Finally a place that values their customers and our needs. Thank you Truist.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Stephens City, VA?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours to get a temporary debit card immediately, or by calling 844-4TRUIST during specified hours.
How do I activate my Truist debit card?
Activate your debit card online to start making digital purchases and in-person payments using your checking account.
What types of banking products does Truist offer?
Truist offers Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
What services are available at this Truist branch?
Services include Deposit Transactions, Direct Retail Loans, Credit Cards, Business Loans, Night Depository Service, Mortgage Loans, Insurance, Investment, Treasury and Trust Services, International and Retail Wire transfers, Leasing, Cash Management, and Foreign Currency Exchange.
What are Truist’s business hours?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Truist located in Stephens City, VA?
Truist is located at 330 Fairfax Pike, Stephens City, VA 22655, in Frederick County.
Which nearby places can I visit around the Truist branch?
Nearby places include Kendall's Kutz barber and beauty salon, New Town Creamery ice cream shop and restaurant, Sal and Gino Pizza restaurant, Liberty Tax financial services, and Food Lion supermarket.
Are there convenient transit or ATM options near Truist in Stephens City?
Yes, the BB&T ATM is nearby, offering additional ATM services close to the Truist branch for your convenience.
What local dining options are near Truist for a meal before or after my visit?
You can enjoy dining at New Town Creamery for ice cream and American food, Sal and Gino Pizza for Italian and pizza, or 86 Mexican Bar & Grill for Mexican cuisine and drinks.