Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
28 reviews
5 stars
10
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1
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1
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1 star
14
- SBSandrina BonnerNov 15, 20251.0I attended the bank on 11/10/25 and was underwhelmed by Eugenia,s customer service. Despite a considerable queue, she devoted approximately 20 minutes to personal conversation with one customer , whereas another teller efficiently attended to 8 customers. I believe this fell short of expected professional standards, and suggest that Eugenia be held accountable
- MCMark ClintonNov 3, 20251.0Were do I begin i had 6 figures in the account and they turned me down for a loan for 400000. and I have great credit. Then had some money taken out of my account while i was traveling $1000.00 from Singapore. I had never even been to Singapore, the fraud team is just a circle jerk hoping you will give up. However, I wrote a letter to the CEO and my money was returned the next week. I'm closing this account and moving it to Navy Federal Credit Union.
- EWErnest WayneOct 18, 20251.0People in the Greenville, Virginia office are great. A insurance company got my wife's account number and has stolen money for several months. She has tried to stop it but Truist has refused. They also have turned down the fraud complaints. The only way to stop it is to close her account. No funds have been replaced! We are reporting the fraud to the local police department Monday. Don't trust them with your money.
- SOStephen OlsenAug 5, 20225.0I have been there several times in the last few weeks and called on the phone. Service has alsays been extremely professionsl, very courteous and fast.
- BKBarbara KentNov 12, 20161.0I started my account with them many,years ago. When my account was first opened i was supposed to have all free money services such as cashiers checks. It was quite some time before i needed this service. When i went to get my cashiers check they told me i had a fee of 8 dollars. I explained that when i started my account all these types or services were included. They told me that every time they changed my account i was sent a letter explaining. I never got a letter, i mean who doesnt open bank mail. I told them i should have the same account i was promised. I took my money out right then and have never gone back. They are extremely slimy.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular hours of operation for Truist in Staunton, VA?
Truist in Staunton is open Monday through Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.
Does Truist offer drive-through banking services, and what are the hours?
Yes, Truist offers drive-through banking Monday to Friday from 9:00 AM to 5:00 PM. The drive-through is closed on weekends.
Can I open a new account online at Truist?
Yes, you can open a new account online. Debit cards and checks will arrive by mail, or you can visit a branch to get a temporary debit card immediately.
How can I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments using your account.
What types of bank accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts for setting aside money for goals or emergencies.
Where is Truist located in Staunton, VA?
Truist is located at 125 N Central Ave, Staunton, VA 24401, in Staunton City.
What nearby places can I visit when I come to Truist in Staunton?
Nearby places include McGriff Insurance Services for automotive needs, Big Red Barbecue for American cuisine, Staunton Art Supply for arts and crafts, and Whipp'd Cakery for bakery treats. These offer convenient options before or after your bank visit.
Are there nearby ATM or banking services near Truist for quick cash needs?
Yes, nearby you can find Truist - ATM and First Bank, both offering ATM services for convenient access to cash.
Is there a way to schedule an appointment with Truist for banking services?
Yes, you can schedule an appointment online through their reservation URL to get personalized service when you visit.
How can local real estate agents assist me when banking with Truist in Staunton?
Several nearby real estate agents like Angie Moneymaker, Nest Realty Shenandoah Valley, and The A-Team - Realtors can help if you need assistance with property financing or mortgage services while working with Truist.