First Citizens Bank

2.6
5 reviews

About

Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
239 N. Central Avenue, Staunton, VA
24401, United States

Hours

Reviews

2.6
5 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • CQ
    Carly Q
    Apr 4, 2025
    1.0
    This place was very disrespectful. I’m going to roll corporate. My wife went to cash a check there. The check was from this bank. She was refused service to cash out of the teller not wanting to do it. My wife went to her bank and now has a 7 day hold on a check when this bank refused it because they said it was payroll Friday.
  • LL
    Linda Lightsey
    Feb 10, 2023
    5.0
    Had such a pleasant experience there today. Amanda is amazingly attentive, pleasant and smart. Her customer service was excellent with a complicated need I had with her bank in another state. I am impressed!
  • RB
    Raymond Bowkley
    Jan 23, 2023
    1.0
    Not helpful and not pleasant to deal with. I suspect the problem starts at the top.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank in Staunton?

First Citizens Bank in Staunton is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does First Citizens Bank offer drive-through services, and if so, what are the hours?

Yes, the Staunton branch offers drive-through services from Monday to Friday between 9:00 AM and 5:00 PM.