First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
This place was very disrespectful. I’m going to roll corporate. My wife went to cash a check there. The check was from this bank. She was refused service to cash out of the teller not wanting to do it. My wife went to her bank and now has a 7 day hold on a check when this bank refused it because they said it was payroll Friday.
LL
Linda Lightsey
Feb 10, 2023
5.0
Had such a pleasant experience there today. Amanda is amazingly attentive, pleasant and smart. Her customer service was excellent with a complicated need I had with her bank in another state. I am impressed!
RB
Raymond Bowkley
Jan 23, 2023
1.0
Not helpful and not pleasant to deal with. I suspect the problem starts at the top.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank in Staunton?
First Citizens Bank in Staunton is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does First Citizens Bank offer drive-through services, and if so, what are the hours?
Yes, the Staunton branch offers drive-through services from Monday to Friday between 9:00 AM and 5:00 PM.
Is the First Citizens Bank branch in Staunton open on public holidays?
No, the branch is closed on major holidays including November 11, November 27, December 25, and January 1.
What financial products are available at First Citizens Bank in Staunton?
The bank offers checking and savings accounts, personal and business lending, home equity, credit cards, merchant services, as well as online and mobile banking.
What specialized services does this First Citizens Bank location provide?
Services include mortgage banking, investment advising, commercial and business lending, medical business specialty, leasing, and insurance expertise.
How can I make an appointment with First Citizens Bank Staunton?
Appointments can be booked via their online reservation system at https://outlook.office365.com/owa/calendar/Staunton1@firstcitizens.com/bookings/.
Where is First Citizens Bank located in Staunton, Virginia?
The bank is located at 239 N. Central Avenue, Staunton, VA 24401, United States.
What nearby places can I visit around First Citizens Bank Staunton?
Nearby places include Magdalena Bake bakery and coffee shop, The Store restaurant and coffee shop, and Sole Focus Running shoe and sporting goods store.
Are there local financial advisors or mortgage lenders near First Citizens Bank?
Yes, nearby financial professionals include Debra Callison (mortgage lender and broker) and Edward Jones - Financial Advisor Hardy Dawkins, AAMS®.
What local amenities or shops might I find near First Citizens Bank to visit before or after banking?
You can visit Mane Effect Inc beauty salon and spa, D & L Donuts shop, and Hardee's fast food restaurant close to the bank.