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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
Bad customer service, bankers misrepresenting their schedule and keeps you waiting
SP
Said Hashimi popal
Sep 22, 2025
1.0
They tell you the wait will be 30 minutes, but it actually takes more than an hour. I really wouldn’t recommend this place to anyone.
AS
Angie Shelton
Sep 18, 2025
1.0
We have banked with Wells Fargo for 20+ years. If you need any transactions taken care of during lunch, you are out of luck at the Stafford location. Notary and wire transfer will be a 30 minute minimum wait. While standing in line, a young lady came from the back office and started at the BACK of the line asking what each person was there for. The two people behind me needed services the teller could provide. She neglected to even acknowledge I was in line. I continued to wait and when I got to the teller, she informed me I needed to see a banker to do the wire transfer. After she checked to see who was available, she let me know there would be at least a 30 minute wait because the banker was headed to lunch. As I looked over I saw the same young lady that was helping people at the back of the line just minutes ago, leaving for lunch. Customer service is not a priority in this branch. I tried to get papers notarized here two times last month and the notary was out for lunch. This will be my last transaction with Wells Fargo. Don’t waste your time or money here.
SM
sean mack
Aug 1, 2025
1.0
Criminal, 5 dollars for a money order and 10 for a cashier check. However, 35 dollars for a book of 60 checks so $.58 per check. Make it Make sense Wells Fargo or other banks. To print on one piece of paper and use my money cant believe it cost me 5 dollars. And im a long time customer!
VC
VICTOR CHONA
Jun 2, 2025
4.0
My wife and I visited this Bank last week. Rarely have I gone into any business place to find such warm, charming, and professional staff like I did at this Bank; it was a beautiful scenario, if it were some restaurant, I was gonna order for another meal! This was a far cry from our last trip at a Wells Fargo Bank that I visited a few weeks ago in Woodbridge. The picture of that young man and some ladies, left an indelible mark on my mind. Unfortunately, we were not serious with collecting their names, especially the young man's, whom my wife suspected was of Ghanaian descent (By the way, I am not originally anywhere near Ghana).
Again, today, my wife visited this Bank and gave me a very moving report of great customer care, possibly by the Manager, or some high ranking official.
The best I can do in front of such sweet, and moving corporate encounters, is to invoke a blessing upon all the members of Staff at this particular Bank; you are such an inspiration in this current, not-so-warm world.
Love you all, blessings.
What types of banking products does Wells Fargo Bank at 131 Garrisonville Rd offer?
Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.
What are the lobby hours for Wells Fargo Bank at this location?
The lobby is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does this Wells Fargo Bank branch have a drive-through available and what are its hours?
Yes, the branch has a drive-through service open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I book an appointment at Wells Fargo Bank, 131 Garrisonville Rd?
You can schedule an appointment online at https://appointments.wellsfargo.com/maa/appointment/?storeid=AC37843.
Which languages are supported at this Wells Fargo branch?
The branch supports services in Arabic and Spanish languages.
What is the phone number to contact Wells Fargo Bank at 131 Garrisonville Rd?
You can reach the branch at +1 540-659-2101 or call toll-free at +1 800-869-3557.
Is Wells Fargo Bank at this location closed on any holidays?
Yes, the branch is closed on November 11, 2025, and November 27, 2025, for holidays.
What nearby places of interest can I visit before or after my banking appointment?
You can visit Little Hall at Quantico Marine Corps Base, a venue for concerts and arts, or enjoy a meal at nearby Wendy's or Chipotle Mexican Grill.
Are there other banking options near Wells Fargo Bank, 131 Garrisonville Rd?
Yes, nearby are another Wells Fargo branch as well as Truist and a BB&T ATM for additional banking services.
What nearby services might be useful for a customer visiting this Wells Fargo branch?
Nearby services include several real estate agents such as Luisa Antunes and Tammie Mason Inc, a beauty and spa service Fresh NailSpa StaffordVa, and the Comfort Inn Quantico hotel if you need accommodations.