Capital One Bank

2.5
94 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
6949 Commerce St, Springfield, VA
22150, United States

Hours

Reviews

2.5
94 reviews
5 stars
28
4 stars
7
3 stars
1
2 stars
3
1 star
55
  • GB
    Grace B
    Nov 11, 2025
    3.0
    lol, idk but this bank is a hit or miss depending on what you need to get done or whose here. After they closed the location in Potomac Mills, it forced MANY to commute here to this location. I can def say that I had better experience at the one that closed, but this location it’s always a wait. Luckily I’m patient enough considering it’s the closet bank to me. So it’s a hit or miss to me.
  • EE
    Edward Espinoza
    Sep 20, 2025
    1.0
    The tellers keep talking between each other about their personal lifes that customers do not want to hear about. Also the way how they communicate with clients is not professional at all.
  • AF
    Anthony Fair
    Sep 12, 2025
    1.0
    I feel like some of these bank tellers need to be retrained on customer service. The bank teller I had was impatient and acted like I was getting on her nerves because I was trying to make a deposit for my wife and I didn’t have the account number so she had to wait until I get the account number for my wife. Do not recommend this capital one
  • JW
    Janet Walmsley
    Jul 19, 2025
    1.0
    Closed all accounts and credit card I had with CapitalOne. Their customer service is the worst. Would never recommend to anyone.

Frequently Asked Questions About Capital One Bank

What are the regular operating hours for Capital One Bank in Springfield, VA?

Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does Capital One Bank offer drive-through banking services and what are the hours?

Yes, the bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.