Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
15 reviews
5 stars
9
4 stars0
3 stars
1
2 stars0
1 star
5
- DPDhanush PatelJul 22, 20251.0I exclusively bank with Truist for all 7 of my businesses. I do commerical deposits multiple times in a week every week. I don't use this location often unless I have urgency. Today was a lucky day for me. Went in to deposit some cash, few checks for 2 different businesses. I had bills separated by denomination and had them in bundles of 100 bills and handed to the teller. Took 20 minutes for them to count them. I waited patiently without a word. At the end, another teller walks up to me and hands over a commercial deposit guidelines to me asking that next time all bills should be facing the same way!!! Literally first time someone has asked a customer to do their job. I happen to read the guidelines and they are meant for the employees and not customers. How do I know? My wife works at Truist. Go figure. Perfect way to piss off loyal clients. Try to stay away from this location unless you absolutely have to use them.
- GOGary OwenAug 2, 20221.0Awful customer service. They wanted to charge me $8 to cash a check since I did not have an account there. Highway robbery!!!! Another reason not to bank there
- TDTheresa DrakefordApr 10, 20201.0Drive up window teller Sandy is was very unprofessional in her ability to answer questions or respond with answers being presented to her. Truth is instead of answering my questions via intercom she placed herself in front of monitors and ignored my request. Call was placed to management that ensured me the issue would be resolved to date that hasn't happened. Poor management reflects to there tellers small town banks will be replaced by big corporations that will outsource their business leaving the community without good resources. Hence the saying you treat people the way you would like to be treated and if that doesn't happen. Best of luck
- CPChristie PaulsonFeb 18, 20175.0Knowledgeable, friendly, helpful staff....in person AND on the phone!!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in South Boston?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts can I open at Truist, and how do they differ?
Truist offers checking accounts for daily transactions like debit card purchases and checks, and savings accounts to save towards goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours to get a temporary debit card immediately, or by phone at 844-4TRUIST.
How do I activate my Truist debit card?
You need to activate your debit card online before using it for digital or in-person payments.
What are the main services and products offered at Truist South Boston?
They offer checking and savings accounts, credit cards, loans, mortgages, online and mobile banking, business banking, and wealth management services.
Is there an app to manage my Truist accounts on mobile devices?
Yes, Truist offers mobile apps available on both Google Play for Android and the App Store for iOS.
Which nearby food places can I visit before or after banking at Truist?
Nearby options include Juicy Seafood for dining, McDonald's and Taco Bell for fast food, as well as Papa John's Pizza for quick meals.
What other financial institutions are located near Truist South Boston?
Nearby financial institutions include Farm Credit of the Virginias, URW Community Federal Credit Union, and Western Union money transfer services.
Are there any automotive services near Truist for car care needs?
Yes, nearby you can find Centerville Car Wash & Detailing and O'Reilly Auto Parts for auto detailing and parts needs.
Where is Truist located, and what are its business hours?
Truist is located at 4030 Halifax Rd, South Boston, VA 24592. The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.