Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
24 reviews
5 stars
6
4 stars0
3 stars
1
2 stars0
1 star
17
- BBBeffyDec 20, 20251.0Atm "down for upgrades" on the busiest Saturday of the year. Absolutely abhor truist and specifically this location is awful. I will be switching banks.
- CTChris TinaOct 7, 20251.0John had a bad attitude today as a teller and refused to completed the transaction that I requested.
- BMBrande MullisSep 10, 20251.0Flagrantly breaking the law by not allowing account holders to use the restroom! We closed our accounts there due to this new policy! If we can't use the facilities, why would we keep our money there? We encountered a terribly rude woman there. So glad that we will never be back
- RBRachel BlankenshipAug 16, 20255.0Overall great experience with Truist
- CFCobey FergusonMar 23, 20251.0I bank at a different institution. I used the Salem Truist ATM and got an error message and no money, but my bank account was debited. I called and they told me they had issues with the ATM all day but couldn't put a sign up because they don't own the ATM. Doesn't make sense. I had to submit a fraud claim with my bank.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular banking hours at Truist in Salem, VA?
Truist in Salem is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
When is the drive-through service available at Truist Salem?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money toward goals or emergencies.
Where is Truist Salem located?
Truist Salem is located at 1425 W Main St., Salem, VA 24153, USA.
What nearby food options are available around Truist Salem?
Nearby food options include Firehouse Subs, Jimmy John's, Little Caesars Pizza, and Subway, which are great spots to grab a meal before or after your banking visit.
Are there any nearby shopping centers close to Truist Salem?
Yes, Spartan Square shopping center is nearby, offering a variety of stores such as Scott & Ellies Ice Cream, Carla's Hallmark Shop, Supercuts, Mattress Warehouse, and GameStop.
Can I access insurance services near Truist Salem?
Yes, Josh Morris - State Farm Insurance Agent, offering auto and home insurance, is located near Truist Salem.
What languages are supported at Truist Salem?
Truist Salem provides services in English and Spanish to accommodate a diverse customer base.