Truist

2.1
23 reviews
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Business Details

1425 W MAIN ST., SALEM, VA
24153, United States
(540) 375-4189
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1425 W MAIN ST., SALEM, VA
24153, United States

Hours

Reviews

2.1
23 reviews
5 stars
6
4 stars
0
3 stars
1
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0
1 star
16
  • CT
    Chris Tina
    Oct 7, 2025
    1.0
    John had a bad attitude today as a teller and refused to completed the transaction that I requested.
  • BM
    Brande Mullis
    Sep 10, 2025
    1.0
    Flagrantly breaking the law by not allowing account holders to use the restroom! We closed our accounts there due to this new policy! If we can't use the facilities, why would we keep our money there? We encountered a terribly rude woman there. So glad that we will never be back
  • RB
    Rachel Blankenship
    Aug 16, 2025
    5.0
    Overall great experience with Truist
  • KA
    Keith Anderson
    May 30, 2025
    1.0
    I've been a customer over 25yrs before all the mergers taken place. I have never been treated so poorly than now with truist, this is the worst bank I have ever been with. I deposited a check and they screw up and lock my account for 10 days that's unacceptable!! I will be closing my accounts (multiple) and my kids accounts that includes 4 accounts we are going to bank somewhere else as this bank is the worst bank I've ever delt with! It's to bad I can't give anything below 1 star.
  • CH
    Claude Horne
    Sep 17, 2019
    1.0
    Terrible bank. They charged us to cash there check. They are only worried about making money and not focusing on service also. It's a package, starting with service.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.