Business Details
About
BankCarter Bank & Trust
Operating Drive Through Only
For nearly 50 years, Carter Bank has served Virginia and North Carolina with the purpose of creating opportunities for more people and businesses to prosper. Headquartered in Martinsville, Virginia, Carter Bank is a state-chartered community bank with branches conveniently located in Virginia and North Carolina.
Details
- Requires appointmentNot available
- Drive-throughAvailable
Location
Hours
Reviews
2.8
10 reviews
5 stars
3
4 stars
2
3 stars0
2 stars0
1 star
5
- JCJ CarterOct 14, 20251.0Horrible customer service. Refused to cash birthday check for a six year old in front of her. Worst banking experience ever.
- JSJohnie ScribnerMar 6, 20241.0Totally lied and put a hold on my acct, thankfully a branch that knows how to do their job fixed your error! Dont go here!
- MCMarie CarperNov 7, 20221.0We visited 2 banks today and they are cloesd.. we have had a hard time doing business with this bank since the one closing New Castle!!!
- DBDavid BottsMar 30, 20194.0Staff was friendly, welcoming us as we entered and bidding us goodbye as we left. Patty was knowledgeable and efficient with our financial business.
Frequently Asked Questions About Carter Bank
What are Carter Bank's regular business hours?
Carter Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does Carter Bank offer drive-through services and what are the hours?
Yes, Carter Bank operates a drive-through Monday through Friday from 8:30 AM to 5:00 PM. The drive-through is closed on Saturdays and Sundays.
Is Carter Bank open on major holidays?
Carter Bank is closed on the following holidays: November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
Where is Carter Bank located?
Carter Bank is located at 1400 Electric Rd, Salem, VA 24153, United States.
Does Carter Bank require appointments for services?
No, Carter Bank does not require appointments for its services.
What is special about Carter Bank's checking account?
Carter Bank is known as the 'Home of Lifetime Free Checking,' offering free checking accounts with no lifetime fees.
How can nearby customers use public transit or local services to visit Carter Bank?
Nearby UPS Access Point locations and other courier services can assist customers with shipping needs before or after visiting Carter Bank at 1400 Electric Rd.
Are there places to eat near Carter Bank for customers to visit?
Yes, customers can visit nearby Hardee's for fast food, including burgers and American cuisine, conveniently close to Carter Bank.
Are there local real estate services near Carter Bank?
Yes, numerous real estate agents and services such as Wainwright & Co. Realtors and Roanoke Real Estate Team are nearby, useful for customers interested in property.
Does Carter Bank have a website where I can learn more or access services online?
Yes, you can visit Carter Bank's official website at https://www.carterbank.com/ for more information and online services.