Business Details
About
Bank
For nearly 50 years, Carter Bank has served Virginia and North Carolina with the purpose of creating opportunities for more people and businesses to prosper. Headquartered in Martinsville, Virginia, Carter Bank is a state-chartered community bank with branches conveniently located in Virginia and North Carolina.
Location
Hours
Reviews
2.6
32 reviews
5 stars
10
4 stars
3
3 stars0
2 stars
2
1 star
17
- JMJoe Michael4 days ago1.0Customer Service/Tellers are absolutely horrible.....Had a check wrote to me from the Franklin County Treasurer and they refused to cash it for me.....they let Jim Justice screw them out of millions but refused to cash a 150.00 check from the County that they are located in.
- LBLafayette BrownOct 10, 20255.0Great people, great bank. This is my favorite Carter Bank to visit.
- RRReservoir RyanOct 9, 20251.0Slowly becoming a bank you don’t want to be a a part of
- LVLinda VillegasJun 28, 20255.0Abby Garcia was extremely knowledgeable and helpful in opening an Estate Account for the sale of my parents house. She advised me ahead of time of what information would be needed for next steps. She contacted me directly to notify me of needed information. Thank you!!!
- DSDebrah ScrivaniJun 2, 20251.0Every single time I go to the Rocky Mount branch I have issues. Today I wanted to cash our IRS refund check. I was told I must deposit it because my husband wasn't with me, even though he signed it. I called my branch in Boones Mill and they told me they would have cashed it as long as my husband signed it. I will no longer be doing any business with this Rocky Mount branch!!
Frequently Asked Questions About Carter Bank
What are the standard lobby hours for Carter Bank in Rocky Mount?
The lobby at Carter Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
When does the drive-through service operate at Carter Bank in Rocky Mount?
The drive-through is open Monday to Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
Is Carter Bank open on major holidays in 2025 and 2026?
No, Carter Bank is closed on November 11, 2025; November 27, 2025; December 25, 2025; and January 1, 2026.
What is the address and contact phone number for Carter Bank's Rocky Mount branch?
The Rocky Mount branch is located at 400 Franklin St, Rocky Mount, VA 24151. The main phone number is +1 540-483-0204 and the toll-free number is +1 833-275-2228.
What special offer or feature is highlighted by Carter Bank?
Carter Bank is known as the 'Home of Lifetime Free Checking,' offering free checking accounts to customers.
Where can customers find more information about Carter Bank online?
Customers can visit the official website at https://www.carterbank.com/ for more information.
How might visiting the United States Postal Service nearby benefit a Carter Bank customer?
Customers can conveniently handle both their banking at Carter Bank and postal needs at the nearby United States Postal Service locations, streamlining errands in one area.
What nearby healthcare options are available around Carter Bank's Rocky Mount location?
Several medical services are nearby, including Agenacare Housecalls and Carilion Children's Pediatric Medicine, allowing customers to combine healthcare visits with banking convenience.
Are there leisure and dining options close to Carter Bank?
Yes, nearby are popular spots like Anastasia's Speakeasy and The Crooked Road & Co where customers can enjoy cocktails and meals before or after banking.
What is Carter Bank's service area and history?
Carter Bank has served communities in Virginia and North Carolina for nearly 50 years, focusing on creating opportunities for people and businesses to prosper, with branches conveniently located in both states.