Truist

2.7
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Details

  • Wheelchair accessible entranceAvailable

Location

Truist
3458 ORANGE AVE NE, ROANOKE, VA
24012, United States

Hours

Reviews

2.7
23 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
1
1 star
12
  • ML
    Michele St Louis
    Oct 29, 2025
    5.0
    Kind and professional service always from all of the ladies at the counter. They were able to help me through financial uncertainty and help me be in a better place. If you’re looking for great customer service I highly recommend this particular Truist bank.
  • ZP
    Zach Page
    Sep 19, 2025
    5.0
    This is my favorite branch, usually I have issues with Truist corporate but everybody here is extremely nice and sweet when you go in.
  • AH
    Andrew Harrison
    Mar 14, 2025
    1.0
    Left customers standing In line without acknowledging us. Made a call to the store and was left on hold for 10 minutes after being sent to voicemail multiple times.
  • MP
    Moe Payne
    Nov 30, 2021
    1.0
    Very rude staff they look at people og color like they are going to rob them
  • MA
    Maylin Alegre
    Nov 21, 2017
    5.0
    Very nice people!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.