Truist

2.9
15 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2230 MELROSE AVE NW, ROANOKE, VA
24017, United States

Hours

Reviews

2.9
15 reviews
5 stars
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6
  • CS
    Candace S
    Aug 16, 2025
    5.0
    I visited the bank yesterday to cash a check drawn from their bank. I don’t have an account there yet, so they did charge a small fee — but that didn’t bother me since most places do the same, and my own bank would have placed a hold and was out of my way as I was pressed for time. The whole visit was pleasant. The teller was friendly, very knowledgeable, and processed everything quickly. No hassle. No long wait. I was in and out with no problems. I’ve been looking into opening a 2nd account and with this experience, I’ll definitely be returning to open an account soon!
  • LG
    Leslie Goad
    Dec 21, 2020
    1.0
    Charged 7 dollars for cashing a check that came from their bank because I didn’t have an account with them.
  • 2S
    2 strapped
    Apr 24, 2020
    1.0
    Rude employees that don’t care about customers don’t recommend to anyone
  • JL
    Jovanny Lopez
    Feb 12, 2018
    1.0
    Necesitan más personal de trabajo...

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.