Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
16 reviews
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- MMMikesha Mayo5 days ago5.0I just wanted to give a shout out to the ladies that helped a friend and I out today at the Melrose branch . They were empathetic to her situation and went above and beyond to get some information we needed! Their work today has made my week!
- CSCandace SAug 16, 20255.0I visited the bank yesterday to cash a check drawn from their bank. I don’t have an account there yet, so they did charge a small fee — but that didn’t bother me since most places do the same, and my own bank would have placed a hold and was out of my way as I was pressed for time. The whole visit was pleasant. The teller was friendly, very knowledgeable, and processed everything quickly. No hassle. No long wait. I was in and out with no problems. I’ve been looking into opening a 2nd account and with this experience, I’ll definitely be returning to open an account soon!
- GDGrayson DavieOct 27, 20221.0This place got robbed
- LGLeslie GoadDec 21, 20201.0Charged 7 dollars for cashing a check that came from their bank because I didn’t have an account with them.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
What types of accounts can I open at Truist?
Truist offers a variety of accounts including checking for day-to-day transactions and savings accounts to save for goals or emergencies.
How can I open a new account with Truist?
You can open a new account online, visit a branch during business hours, or call Truist at 844-4TRUIST. Opening a CD requires a branch visit.
How do I activate my debit card from Truist?
You can activate your debit card online to start making digital and in-person payments using your checking account funds.
What services does Truist provide?
Truist offers deposit transactions, retail loans, credit cards, business and mortgage loans, insurance, investment and treasury services, foreign currency exchange, and more.
What are Truist branch hours at 2230 Melrose Ave NW, Roanoke?
The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, and closed on weekends.
Are there ATMs near the Truist branch on Melrose Avenue?
Yes, there are several nearby ATMs including Truist ATM, Bitcoin ATM Roanoke - Coinhub, Coinhub Bitcoin ATM, and LibertyX Bitcoin ATM.
What nearby grocery stores are around Truist on Melrose Avenue?
Nearby grocery options include K&S African Market, Food Giant, and Family Dollar, where you can shop before or after visiting the bank.
Are there any restaurants near Truist where I can grab a meal?
Yes, near Truist you can find Dining spots like China Lite Restaurant (Chinese), Island Jerk (Caribbean), and K&S African Market offering African cuisine.
What languages are supported by Truist at this location?
Truist supports services in both English and Spanish to better assist customers.