Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
30 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars
4
1 star
15
- JKJada KolbeJun 6, 20254.0It was quick and easy for the drive thru
- GCgil CollinsOct 4, 20241.0don't do not i say do not get an account here, even if they want to give you 20,000 grand
- NFNATHAN FREDERICKMay 5, 20232.0The lady at the front counter was just acting like I was bothering her. I apologized for inconveniencing her and just left the bank.
- AWamanda wilkinsApr 8, 20191.0Do NOT bank here! You can’t cash your OWN payroll check even though you have an account. Also put a hold on a payroll check for 10 days!! Oh and that’s after they gave me 200 of it then took it back and held the full amount. Said “they didn’t know “ literally 4 people I spoke to said I’m not sure hmm I don’t know... seriously people?! Now I have rent bill etc due n late fees because they can’t verify the payroll check (same one I’ve been depositing there since I opened the account smh) same job over 8 years! I’m closing this account once my check Finally appears 😡 I’m making sure my grandma switches too they do not care about their customers.. they still get paid #Shame
- AGA Galway GirlSep 22, 20181.0No cash at the ATM at noon on Saturday. Typical SunTrust. Six people in line.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What times is the drive-through service available at the Truist branch?
Drive-through hours match branch hours: Monday to Thursday 9:00 AM to 5:00 PM, Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 12:00 PM. Closed on Sundays.
How can I open a new account at Truist?
You can open an account online, visit a branch during business hours, or call 844-4TRUIST. Online openings require waiting for mailed debit cards, while branch visits provide a temporary debit card instantly.
Do I need a debit card or checks for a checking account at Truist?
Checking accounts are for daily transactions like using a debit card, sending money digitally, writing checks, and depositing funds. Savings accounts are for setting aside money for goals or emergencies.
How do I activate my new debit card from Truist?
Activate your debit card online to start making digital and in-person purchases using funds from your checking account.
What services does the Truist Roanoke branch offer?
The branch offers deposit transactions, retail and business loans, credit cards, mortgage loans, investment services, insurance, trust and treasury services, foreign currency exchange, and more.
Are there nearby ATMs to Truist on Hershberger Road?
Yes, there is a Truist ATM nearby, as well as Wells Fargo ATM close to the branch for convenient cash withdrawals and deposits.
What dining options are available near the Truist branch?
Nearby dining includes fast food like Cook Out, McDonald's, Taco Bell, Subway, and Little Caesars Pizza, plus American restaurants such as Western Sizzlin Steak House and Steak 'n Shake.
Where can I go for beauty and wellness services near Truist?
You can visit nearby salons such as Q Nails, Top Nails Salon, or Piercings by Nemo at Ironheart Evolution Tattoo Studio for nail and piercing services.
What financial institutions are close to Truist's Roanoke location?
Near Truist, you will find Blue Eagle Credit Union, Valley Bank, Pinnacle Financial Partners, and First Citizens Bank for additional banking and loan services.