Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
15 reviews
5 stars
6
4 stars0
3 stars0
2 stars
1
1 star
8
- MBMarg BowerSep 24, 20251.0Waited more then 30 minutes to access my safe deposit box
- FHfrank hopkinsSep 2, 20251.0Truist Bank is one of the most consistent banks. Consistently bad. 8 weeks trying and still no resolution over an erroneous $1,100 charge. Time for the BBB and the CFPB.
- LRLuv RAug 5, 20251.0Hollins Branch never picks up their phone and when they do they act like you are bothering them. 🤦🏽‍♀️
- KOkeith olsonMay 22, 20241.0Worst bank ever. Pulling out every dollar after work today. A 5 month dispute stole 400$ from me after I spent AT LEAST 20 hrs on the phone. Half a dozen trips to branch. My credit card hasn't worked properly in 5 months (Since the dispute stole my money) and NOBODY can fix it. BEWARE OF THIS BRANCH YOUR MONEY IS NOT SAFE AT ALL.
- DBDanielle BrockJul 22, 20225.0The branch manager, Jessica Bean, was wonderful and helped my family with closing and reopening accounts after someone had gained unapproved access to our accounts. She was friendly, helpful, and informative. She stayed well after 5 o clock on a Friday evening in order to help us resolve the issue. Thank you Jessica! All of the bank employees were kind and considerate throughout the process as well!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Roanoke, VA?
The drive-through at Truist is open Monday through Friday from 9:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Can I open a checking or savings account at Truist?
Yes, Truist offers various checking and savings accounts suitable for daily transactions and saving goals.
How can I open a new account at Truist?
You can open an account online, by visiting the branch during business hours, or by phone. Online opening requires waiting for card delivery, while branch visits offer instant temporary debit cards.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person purchases.
What are the regular business hours of Truist in Roanoke?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is the Truist branch located in Roanoke, VA?
The Truist branch is located at 7227 Williamson Rd, Roanoke, VA 24019.
Which nearby restaurants can I visit before or after my appointment at Truist?
You can visit nearby restaurants such as Subway, Jersey Mike's Subs, or Dunkin' for a quick meal or coffee.
Are there other banks or ATMs close to Truist in Roanoke?
Yes, nearby financial institutions include Blue Eagle Credit Union, Atlantic Union Bank, and a LibertyX Bitcoin ATM.
What local services are available near Truist for automotive needs?
Nearby you can find Valvoline Instant Oil Change, Lube Center, and Take 5 Oil Change for automotive repair and maintenance.
Does Truist offer services in languages other than English?
Yes, Truist provides services in both English and Spanish to accommodate diverse customers.