Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.8
19 reviews
5 stars
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1 star
14
- CTChris TinaOct 7, 20251.0The business account lady could use customer service training.
- PPPBJA89Sep 14, 20251.0Seriously this bank is the first truest bank I've ever encountered anywhere that has no ATM terminal installed outside of the building. Who the hell establishes a bank without a goddamn ATM to use in case of an emergency or convenience? No wonder this establishment has a shitty rating which I'm going to give for that reason alone because it is baffling that they don't have an ATM at all.
- GMG MJul 25, 20251.0I just saw a video of an employee conspiring with the police to violate someone's First Amendment rights.
- CCCoreyJun 24, 20251.0Worst employee customer service ever
- MMMarianne MillerMay 31, 20251.0This branch is so bad it's not even funny. Long wait times in the drive thru constantly different tellers. Yesterday I went and waited for a long time I got irritated and left my check card in the tube. The next customer told the teller that I left my card and sent it back to her. After I realized I left my card I called and was told the teller shredded my card. Instead of just calling me she shredded my card. Now I have to wait for a new card for 10 days and I have to call 10 different companies to change my number. Stay away from that branch is all I can say
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for the drive-through service at Truist?
The drive-through service is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at the Roanoke branch?
Truist offers various services including checking and savings accounts, deposit transactions, retail and business loans, credit cards, mortgage loans, insurance services, investment services, and trust services by appointment.
How can I open a new account at Truist?
You can open a new account online, by visiting the branch during business hours, or by phone. Online applications require waiting for your debit card and checks to arrive by mail, while branch visits provide a temporary debit card immediately. Phone service is available Monday to Friday 8 am-8 pm and Saturday 8 am-5 pm at 844-4TRUIST.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using the cash in your checking account.
Where is the Truist branch located?
The Truist branch is located at 2730 Ogden Rd, Roanoke, VA 24018, USA, inside or near Tanglewood Mall.
Are there ATMs near the Truist Roanoke branch?
Yes, there is a Truist ATM near the branch, as well as a Wells Fargo ATM nearby, providing convenient access to banking services.
What nearby dining options are available around Truist Roanoke?
Nearby dining options include Panera Bread for café and bakery items, Chili's Grill & Bar for American cuisine, It's Just Wings for chicken wings, and Famous Anthony's for American restaurant fare.
What nearby accommodations can I consider when visiting Truist Roanoke?
The Holiday Inn Roanoke-Tanglewood-Rt 419 & I581 is a nearby hotel and resort, ideal for visitors needing accommodation close to the Truist branch at Tanglewood Mall.
Are there healthcare facilities near Truist Roanoke?
Yes, LewisGale Cave Spring ER, an emergency room and hospital, is located nearby, providing convenient healthcare services if needed while visiting the area.
What languages are supported at Truist Roanoke branch?
Truist supports English and Spanish languages to assist a diverse range of customers.