Truist

3.0
17 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4110 BRAMBLETON AVE, ROANOKE, VA
24018, United States

Hours

Reviews

3.0
17 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
2
1 star
7
  • TW
    Thomas Wasily
    Sep 26, 2025
    5.0
    I like this bank they make it simple and easy. Everything is secure and feels like a home
  • SM
    Scott Minter
    Jun 29, 2025
    1.0
    DO NOT BANK WITH TRUIST! This is yet another example of a company that is so large that the customer is an insignificant number. I have been lied to over and over and they do not correct their mistakes. This branch was no help with my problem and a woman simply called a 1-800-number and passed me the phone. The gentleman who spoke was arrogant, condescending, and uninformed.
  • VW
    Vickie Wilson
    Jan 2, 2024
    5.0
    Answered all my questions
  • JB
    Jeter Bourne
    Apr 26, 2021
    2.0
    This not about a branch but about overall experiences with Suntrust/Truist. Became a SunTrust customer about ten years ago when Wells Fargo consumed my bank. For many years I was very happy at SunTrust. Then services started to slip and finally a merger came along. Bigger is never better or more efficient. Now I learn that I can no longer send Zelle payments to bank accounts but now required to use email or cell phone. Inconvenient at best. May be a reason, but none has been offered. Guess it's time to find another customer friendly bank!
  • SS
    Satish S.
    Jan 8, 2020
    2.0
    Not in Kroger anymore. They are located in SW county so definitely makes more profits than other location branches. Their timings (9-5) are not as convenient to customers as they were when they were in Kroger. Now they are not even open on Saturday. It is high time they open this location on 4Hrs on Saturdays so we do not have to take PTO to visit them. Is Suntrust listening......?

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.