Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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- RAReema AzarJan 7, 20245.0I’ve been banking here for several years. Lisa is friendly, professional, and will take care of all your banking needs and questions! The location is conveniently located downtown, right across from the post office. Street parking is available (1 hour free).
- JHJohn HynesApr 22, 20215.0Open to go in? Mon-Fri and free checking with paperless billing Matthew thank you! He was excellent in his efforts to meet my financial needs and took time to listen and was fast at helping me not get a parking ticketđź‘Ť
- MRM RieDec 24, 20183.0First the positives: Opening my accounts on 2 sepatate occassions was quick and easy. Now the negatives: their mobile app is TERRIBLE. You pretty much need it as to have a free checking you need e statements. That is fine; I like doing my banking online. Their app signs me out within seconds and no matter what I touch on screen whether it is menu or more info the app just signs me out. It takes 3 tries just to schedule a bill payment. It has me so frustrated I mailed a PAPER CHECK the other day because I did not feel like dealing with their app. Honestly I may switch banks unless this app gets less glitchy.
- JHJennifer HarterJul 5, 20181.0My boyfriend has been stealing checks from me, writing them to himself, and cashing them at this location. Apparently they don’t check signatures because I’ve found out he’s done it multiple times. Speaking with tellers at different branches they are baffled that the signatures were not checked.
- RDRalf DavisFeb 2, 20185.0Long term member. Exceptional customer service
Frequently Asked Questions About First Citizens Bank
What are the regular operating hours of First Citizens Bank at 110 Church Avenue?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is there a drive-through service available at this First Citizens Bank location?
No, the drive-through service is closed every day of the week at this location.
What banking products does First Citizens Bank offer at the Roanoke - Main branch?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
Which financial services specialists are available at this First Citizens Bank branch?
Services include mortgage bankers, investment advisors, commercial lenders, medical business specialists, business lenders, leasing specialists, and insurance specialists.
How can I make an appointment or reservation with First Citizens Bank at this location?
You can book appointments through their online reservation system at https://outlook.office365.com/owa/calendar/RoanokeMain@firstcitizens.com/bookings/.
What are the holiday hours for this branch?
The branch is closed on Veterans Day (November 11), Thanksgiving Day (November 27), Christmas Day (December 25), and New Year's Day (January 1).
Are there any other bank ATMs nearby where I can withdraw cash?
Yes, there is a First Citizens Bank ATM nearby, providing convenient access for cash withdrawals and other services.
What dining options are available near First Citizens Bank at 110 Church Avenue?
Nearby dining options include Sidecar (a European restaurant and cocktail bar), Texas Tavern (an American burger and fast food restaurant), Macado's Downtown Roanoke (American fast food), Cuba Pete's (Cuban restaurant and bar), and Martin's Downtown (music venue and American restaurant).
If I'm visiting First Citizens Bank, are there any nearby government or postal services I can access?
Yes, nearby you can find the US Post Office, Post Office Downtown Roanoke, United States Postal Service, and the City of Roanoke Department of Economic Development for postal and government services.
What other financial or mortgage services are available near the First Citizens Bank Roanoke branch?
Nearby you can find mortgage lenders and brokers such as Ivy Dill, Chad Scott, Jay Gilliland, as well as financial advising from Virginia Capital Strategies and additional banks like Valley Bank and Pinnacle Bank.