Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
4.0
13 reviews
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- CBChris “Topher” B.Oct 17, 20255.0Wonderful place to bank. Completely full service. At this branch there is branch associates, business and commercial bankers, mortgage bankers and one hell of a financial consultant.
- ETEdward ToomeyJul 28, 20251.0This branch (which is the closet to my house) makes me really not want to do business with First Citizens. 3 different times I have come in to do some type of banking and each time has been met with difficulties that are not excusable.
- JHJohn HynesOct 30, 20231.0I've just had the worst experience in my life at this bank I already told him I had a migraine headache and I left with a worse headache than I came in with they could not cash a check that is a business check with my account having money to cover a portion of the check shame on you!
- BBBrian BowlesApr 4, 20175.0This location and it's employees are Fantastic!
Frequently Asked Questions About First Citizens Bank
What are the operating hours for First Citizens Bank at 3862 Electric Road on weekdays?
First Citizens Bank at 3862 Electric Road is open Monday through Friday from 9:00 AM to 5:00 PM.
Is First Citizens Bank open on Saturdays and Sundays?
No, the bank is closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through services, and if so, when are they available?
Yes, drive-through services are available Monday through Friday from 9:00 AM to 5:00 PM. The drive-through is closed on weekends.
Which financial products are available at First Citizens Bank on Electric Road?
The bank offers checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
What specialized services does First Citizens Bank provide at this location?
Services include mortgage banking, investment advising, commercial lending, medical business specialization, business lending, leasing, and insurance expertise.
How can I schedule an appointment with First Citizens Bank at this location?
Appointments can be scheduled online through their booking page at https://outlook.office365.com/owa/calendar/ElectricRoad@firstcitizens.com/bookings/
Are there any holidays when First Citizens Bank is closed?
Yes, the bank is closed on November 11, November 27, December 25, 2025, and January 1, 2026.
What nearby mortgage brokers can assist customers along with First Citizens Bank?
Nearby mortgage brokers include Cindy Radford, Susan Simmons, Justin Wilson, Paula Brown, Corridor Mortgage Group, and Hersel Lawson from SWBC Mortgage.
Where can I find nearby real estate agents if I visit First Citizens Bank on Electric Road?
Nearby real estate agents include Jeannine Hanson, Donna Marie Harris Realtor, Glenda Morris, Ham Cheryl, Ginger Francis, Leslie Williams, and agencies like Covenant Real Estate Services and Long & Foster.
Are there any nearby restaurants where customers can dine before or after visiting First Citizens Bank?
Yes, Ragazzi's Italian Restaurant and 419 West are nearby dining options offering Italian and American cuisine, respectively.