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About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Hours
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular banking products offered by Truist at this location?
Truist offers checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
Can I open a new account at Truist online or do I need to visit a branch?
You can open your new account online, by visiting a branch, or by phone. Note that CDs can only be opened at a branch. Opening online takes a few days for your debit card and checks to arrive by mail, but visiting a branch allows you to get a temporary debit card right away.
How do I activate my Truist debit card for use?
You need to activate your debit card online to use it for digital purchases and in-person payments with your checking account.
What are the Hours of Operation for the Truist branch at 1600 Westbrook Ave, Richmond?
This Truist branch is currently closed every day of the week, including the drive-through, indicating it may not be open for service at this time.
Does Truist at this location offer mobile banking apps for Android and iOS?
Yes, Truist offers mobile banking apps available on Android and iOS devices through the Google Play Store and Apple App Store respectively.
Is there an ATM available near the Truist branch on Westbrook Ave?
Yes, there is a Truist ATM nearby for convenient cash withdrawals and deposits.
What health-related services or facilities are near Truist on Westbrook Ave?
Nearby health-related places include Westminster Canterbury Richmond, a retirement and medical care facility, CVS Pharmacy for medications and medical supplies, Lakeside Primary Care for family practice services, and Kathryn S. Finley-Parker Family Dentistry.
Are there any local parks or places of interest near Truist where I could visit before or after my banking visit?
Yes, Spring Park Historic Site is a nearby park and historic landmark that you can explore before or after your visit to Truist.
What nearby business services might be useful if I am managing a small business and visiting Truist?
You can find services such as Snellings & Associates for accounting and financial services, Multi Tech Solutions for IT and computer repairs, and Financial Freedom Legal for bankruptcy and legal services close by.
How can I contact Truist at this location if I have questions or need assistance?
You can contact Truist by phone at +1 804-482-5700 or toll-free at +1 800-786-8787. Additionally, you can visit their Facebook page or their official website for more information.