Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
48 reviews
5 stars
13
4 stars
3
3 stars
1
2 stars
3
1 star
28
- SKSherry KeetonDec 11, 20251.0Since Taylor left.... Slow is an understatement, you better go in and WAIT IN LINE*"" OR BURN UP YOUR GAS.... LAST 3 visits .. 22 mins in drive thru..... 27 mins in line drive thru... And then the kicker!! In drive thru line for 37 mins...time is wasted and always 1*" teller on drive thru... WHY? I was 2nd car in line.... Next time 2nd in line.... Then oooo I was 1st in line and that was the 37min. line and of course the wait is getting worse.... And no Christmas time is no excuse..... AGAIN.... TAYLOR LEFT AND THAT WAS YOUR BEST*" " BEST MULTI- TASKER AND FRIENDLY EMPLOYEE IN THATU LABURNUM location! NEED HELP, NEED MORE IN DRIVE thru working.... I know it's time.... And Time is precious.... It is the one thing you can never get back!
- CEClaymetal EdmondsSep 17, 20201.0Horrible service!!! Drive thru is a nightmare!! I waited so long, that I asked for my transaction back!! Never again!! No stars are deserved!!! 😂
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for the Truist branch's drive-through service?
The Truist branch drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist provide at this location?
Truist offers deposit transactions, retail loans, credit card services, business loans, night depository service, mortgage loans, insurance, investment and treasury services, trust services by appointment, international and retail wire services, leasing services by appointment, cash management by appointment, and foreign currency exchange.
What types of bank accounts can I open at Truist?
You can open checking accounts for everyday transactions and savings accounts to save for goals or emergencies. Truist also offers business checking accounts and various credit card options.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, where you get a temporary debit card immediately, or by phone by calling 844-4TRUIST (844-487-8487) Monday through Friday 8 am to 8 pm, and Saturday 8 am to 5 pm.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital purchases and in-person payments linked to your checking account.
What nearby ATMs can I use around the Truist Laburnum Ave location?
Nearby ATMs include the BB&T ATM and Bank of America ATM, which are conveniently located around the Truist branch and can be used for additional cash withdrawal or deposit services.
Which nearby restaurants can I visit before or after my appointment at Truist?
Nearby restaurants include Zaxby's, Papa John's Pizza, and Papa Johns Pizza, offering fast food options close to the Truist branch for a quick meal or takeout.
Are there nearby health and medical facilities close to Truist Laburnum Ave?
Yes, customers can find health services nearby such as Lipstock LASIK & Cataract Center, The Pediatric Center, The Foot Center Henrico - East End, Achilles Foot and Ankle Center - East End, Great Expressions Dental Centers, and Stuart Cox Richmond Dental VA.
Does Truist offer appointment scheduling for specific services?
Yes, Truist offers appointments for trust services, leasing services, and cash management services, which can be scheduled via their appointment reservation link.
What online resources and apps does Truist provide for digital banking?
Truist provides online account opening, account management via their website, and mobile banking apps available on Android and iOS to facilitate convenient banking anywhere.