Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
20 reviews
5 stars
9
4 stars
1
3 stars0
2 stars
1
1 star
9
- LCLeah CarterOct 14, 20255.0Recently, met Glenn Jennings and he was able to help my daughter purchase her 1st car. Excellent service, patient, and great personality. I would do Business at this branch again!
- SSSumiya SultanaApr 26, 20251.0The banker is not helpful and open minded at all. She seemed rude and didn’t provide me proper information.
- TDTilapita DiazOct 18, 20245.0Dan un excelente servicio
- RPRaymond PierceDec 29, 20155.0Great people always super friendly and can answer most of your questions
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM.
Is the Truist branch open on Sundays?
No, the Truist branch is closed on Sundays.
Can I open a new Truist checking account online or in person?
You can open a new account online, by phone, or at a branch. Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to make digital purchases or in-person payments.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving towards goals or emergencies.
Where is Truist located in Richmond, VA?
Truist is located at 9072 W Broad St, Richmond, VA 23294, USA.
Does Truist offer services in multiple languages?
Yes, Truist offers services in English and Spanish.
Can I use the drive-through on Saturdays?
Yes, the drive-through is open on Saturdays from 9:00 AM to 12:00 PM.
What nearby restaurants can I visit before or after my visit to Truist?
You can visit Starbucks, 5 Star Gyros & Subs, Burger King, Live Crawfish & Seafood, Sakura Japanese Steak House and Sushi, KFC, Zorba's Greek Italian Ristorante, and Connections RVA near Truist.
Are there any government or military recruiting offices near Truist Richmond branch?
Yes, near Truist you can find the Marine Corps Recruiting, US Navy Enlisted Recruiting, Navy Recruiting Station Richmond, and GoArmy Richmond West locations.
What nearby stores could I visit for shopping or services near Truist?
Nearby retail stores and service providers include Clearwater Pools & Spas, Performance Bicycle, Cricket Wireless, Goodwill Attended Donation Center, Venus Wholesale Nail & Beauty Supply, and Once Upon A Child Richmond West End.