Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
14 reviews
5 stars
4
4 stars0
3 stars
1
2 stars0
1 star
9
- JRJade RamadanOct 17, 20251.0Scheduled an appointment with Megan Childress and got completely stood up. Completely at a loss. I am a very busy person and this is so unbelievably unprofessional.
- ATAlex TNov 20, 20241.0Useless.
- BHBary HausrathJan 5, 20241.0Hella slow. Every time. Without fail
- JFJeff FisherJun 7, 20211.0In my experience I could not rely on this bank to support me when I reported a fraud incident. Now initial call center and fraud team calls are being answered by non-US people who go by the name of Sue and Bob, but cannot help with fraud. I pulled my money and left this bank due to the terrible experience.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for the Truist branch at 3513 W Cary St?
This Truist branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
Does this Truist branch offer drive-through banking services?
Yes, the drive-through banking service is available Monday to Thursday from 9:00 AM to 5:00 PM and Friday from 9:00 AM to 6:00 PM, closed on weekends.
How can I open a new account with Truist?
You can open an account online, by phone, or in a branch. Online applications require waiting for debit card delivery by mail, while branch visits provide an immediate temporary debit card. Phone assistance is available Monday to Friday 8 AM to 8 PM, and Saturday 8 AM to 5 PM.
How do I activate my new Truist debit card?
You can activate your debit card online to start making digital and in-person payments using the funds in your checking account.
What products and services does Truist offer at this location?
This branch offers checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
Is Truist available in multiple languages at this branch?
Yes, services are offered in both English and Spanish at this Truist location.
Can I schedule an appointment at the Truist branch?
Yes, you can book an appointment online through their reservation URL to ensure personalized service.
What nearby dining options are available around the Truist branch?
Near Truist, you can visit Montana Gold Bread Co for bakery and American cuisine, Nothing Bundt Cakes for sweets, or Burtons Grill & Bar for American restaurant fare and drinks.
Are there grocery shopping options close to the Truist branch?
Yes, Kroger and Hannaford Supermarkets are nearby, providing grocery, supermarket, and liquor store services conveniently close to Truist.
What nearby services can assist me with insurance and financial advice?
Mark Winn Insurance Agency is nearby for insurance needs, and Wells Fargo and Atlantic Union Bank offer additional banking and financial services close to the Truist branch.