Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
8 reviews
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- JHJason HNov 11, 20251.0Absolutely Horrible to deal with, I deposit money every month into my family account and never had to pay a fee. I've been banking with BB&T/Truist for over 26 years and never been treated with such disrespect. All over 10 dollars. I can't believe this one bank had a hard time depositing my money when I have been depositing the same amount every month for 5 years. I'm going to be respectful and not mention her name,but you know who you are. She was even coached by a seasoned manager from another location and was determined not to perform the transaction. It's sad you can't deposit cash anymore for the last 5 years,but to Not accept a withdrawal ticket to deposit into another account is ridiculous. I shouldn't have to pay 10 dollars to put money into a account at the same bank I bank with.
- BWBrenda WoolcottJul 25, 20221.0Opened accounts years ago and left them to go to bbt,they are now together and still have problems dealing with this branch.HAve a company checking account and a company savings account ,which they had trouble locating,I am on the checking account but not the savings account even though I set the account up.Will be looking into moving all 6 of our accounts to another bank.
- ABAndrea ButlerJun 21, 20173.0Small branch located across the street from O'Toole's parking available
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Richmond, VA?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a Truist checking or savings account online?
Yes, you can open your checking or savings account online and have your debit card and checks mailed to you, or visit a branch to get a temporary debit card immediately. CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person purchases with your checking account.
What are the Truist Richmond branch's regular business hours?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
Does this Truist branch offer services in languages other than English?
Yes, services are offered in both English and Spanish.
What types of banking products does Truist Richmond offer?
Products include Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
Which nearby ATM can I use for Truist banking services in the Richmond area?
You can use the nearby 'Truist - ATM' for your banking needs, conveniently located close to the branch.
Are there dining options near the Truist branch where I can eat before or after banking?
Yes, nearby restaurants include O'Toole's Restaurant & Pub, Gay Nineties Inc, Little Nickel, Maldini's Ristorante Italiano, and DaVinci Pizza.
Is there a place of worship near this Truist branch in Richmond?
Yes, New Canaan Worship Center is located nearby if you want to visit before or after your banking appointment.
Can I schedule an appointment to meet with a financial consultant at this Truist branch?
Yes, appointments can be scheduled through their reservation system available via the provided booking URL.