Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
13 reviews
5 stars
5
4 stars0
3 stars0
2 stars
1
1 star
7
- WWWhoDatRvaNov 8, 20251.0Not a Truist location
- AAAllenDec 17, 20245.0In and out with no problems, the teller was very nice and helpful. I think a lot of the reviews here may be unjustified
- AHAndrew HaleNov 30, 20221.0Closed.
- JHJade HolwegerOct 5, 20175.0Really helpful professional staff who helped me deal with financial questions in depth at an understandable level
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours for Truist at 11200 Patterson Ave, Richmond, VA?
Truist branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
When can I use the drive-through service at this Truist location?
The drive-through is available Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at this branch?
Services include deposit transactions, loans, mortgages, credit cards, business loans, investment and wealth management, insurance services, foreign currency exchange, and more.
How can I open a new account with Truist?
You can open a new account online, by phone, or in-person at a branch. Branch visits allow immediate use of a temporary debit card. Phone support is available Monday-Friday 8 AM-8 PM and Saturday 8 AM-5 PM at 844-4TRUIST.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for purchases and payments linked to your checking account.
Does Truist provide services in languages other than English?
Yes, Truist offers services in both English and Spanish at this location.
Is there online or mobile app support for Truist customers?
Yes, Truist has mobile apps available for Android and iOS to help you manage your accounts digitally.
What are some nearby places of interest around the Truist branch at Patterson Ave?
Nearby places include Revival Consignment for thrift and furniture shopping, Hair Racket beauty salon, and Living Well Counseling for mental health services, making it convenient to combine visits.
Are there nearby fitness and sports facilities near Truist's location?
Yes, beLIeVE Fitness gym, Courtside West tennis club, and The Radiant Temple yoga studio are close by for customers interested in fitness activities before or after banking.
What options are available near Truist for dining or coffee?
Nearby dining options include Plentiful Foods restaurant, Caffespresso coffee shop, and 10 Italian Cafe, great spots to grab a meal or coffee near your banking visit.