Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
25 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
1
1 star
14
- BBBryan BeaufordMay 23, 20251.0Terrible service been to the city branches never had any issues been here twice they make up stuff right to your face just to be difficult I'll never go back
- AOAngela OakleyMar 22, 20175.0So far my experience with them is little, but I have talked with them a couple of times, and they have been very helpful and kind. I hope that this will be my bank for good.
- VBVashon BowersMar 2, 20171.0Poor service
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Richmond, VA?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Can you open a checking or savings account at Truist online?
Yes, you can open a new checking or savings account online. Debit cards and checks will be mailed to you, or you can visit a branch for a temporary debit card immediately.
What services does Truist offer at this location?
Truist offers services such as deposit transactions, business and mortgage loans, credit cards, insurance, investment and trust services, treasury services, foreign currency exchange, and more.
What are Truist's regular business hours?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I activate my Truist debit card?
You can activate your Truist debit card online, which allows you to make digital and in-person payments using your checking account.
Does Truist provide multilingual support?
Yes, Truist offers services in both English and Spanish at this location.
Where is Truist located in Richmond?
Truist is located at 4830 Route 1, Chesterfield, Richmond, VA 23234, USA.
What nearby dining options are close to the Truist branch on Route 1?
Nearby dining options include Tropicabana, El Tropicabana dance club and restaurant, El Padrino Restaurant, Traditionz Smokehouse BBQ, Taqueria Isabel, La Guelaguetza, El Tio Salvadoran restaurant, and Hardee’s fast food.
Are there any automotive service providers near Truist that customers might find useful?
Yes, nearby automotive services include NAPA Auto Parts stores, Guevara Tires for tire repairs, M&M Automotive 2 car dealer and repair, Angel’s Auto Sales, and U-Haul Truck Sales Super Center for truck rentals.
What nearby amenities could customers visit before or after banking at Truist?
Customers can visit the Bitcoin Depot ATM, Jefferson Cleaners and Coin Laundry, Public Storage facilities, 7-Eleven convenience store, and Redbox rental kiosks near the Truist branch.