Business Details
About
Bank
Come visit us at our Richmond branch, located in the Willow Lawn neighborhood, near Staples Mill. As a leading regional bank in the US, we're committed to helping our customers find their success. With a robust suite of products including checking and savings accounts, mortgages, wealth management, and commercial and small business loans and solutions, we are here to help tailor a solution to fit your unique needs. This paired with our convenient ATMs, online banking and mobile app, means you can bank conveniently anytime, anywhere. This is banking at its best. This is Banking Forward. This is SouthState Bank.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
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1 star
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- CSChrista SouliaSep 13, 20255.0Don't know why these reviews are so low. I have only had positive experiences at this bank. The manager and head banker are pleasant and help resolve any issues immediately. Suzanne Steele has made my banking experience positive every time.
- EDEdwin DelgadoOct 7, 20221.0Racial profiling at its finest. If I could give zero stars I would. DO NOT BANK HERE! I walked in to cash my check that was from “South state bank” but they held me up to call my boss to “verify” that it wasn’t fraudulent. And he supposedly never picked up the phone and so I called him immediately and guess what? He picked up. I feel bad for the people who work here and especially bank here. I guess it’s okay if your white. SMH.
Frequently Asked Questions About SouthState Bank
What banking products and services does SouthState Bank offer at the Richmond Staples Mill Rd branch?
SouthState Bank offers a wide range of products including checking and savings accounts, mortgages, wealth management, commercial and small business loans, safe deposit boxes, CDs, IRAs, credit cards, car loans, HELOCs, and more, tailored to fit your unique needs.
What are the branch hours for SouthState Bank at 1776 Staples Mill Rd, Richmond?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays such as November 11, November 27, and December 25, 2025.
Does SouthState Bank's Richmond branch have a drive-through and ATM services?
Yes, the Richmond Staples Mill Rd branch features a drive-thru with a deposit-accepting ATM for convenient banking transactions.
Is SouthState Bank accessible for individuals with disabilities at the Richmond location?
Yes, the branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
How can I contact SouthState Bank customer service at the Richmond Staples Mill Rd branch?
You can reach customer service via email at customercare@southstatebank.com or by phone at +1 804-358-5734.
Where can I find SouthState Bank online and on social media?
SouthState Bank is on Facebook at facebook.com/171552773535006, LinkedIn at linkedin.com/company/south-state-bank, Twitter @southstatebank, Instagram @southstatebank, and YouTube at youtube.com/@southstate_bank.
Are there any well-known businesses or services near SouthState Bank that could be useful to customers?
Yes, nearby are businesses such as John Pate and Associates insurance agency, Vet Center for counseling and health services, and Kelly Brown Interiors for building supplies, which customers might visit before or after banking.
What nearby health and wellness services are available close to SouthState Bank's Richmond branch?
Customers can find wellness services nearby including Centered, which offers pilates and yoga, T’s TOUCH LLC for spas and counseling, Massage Remedy, and Soothing Sol Massage for massage therapy.
Are there any legal services in the vicinity of SouthState Bank’s Richmond location?
Yes, several legal service providers are nearby, such as David L. Pillsbury, Kerns & Kastenbaum, Solodar & Solodar, Rod Sager Pc, Gerald G. Lutkenhaus, Attorney at Law, and The Glaser Law Firm.
How can I get started with SouthState Bank’s mobile banking services?
You can download the SouthState Bank mobile app via Google Play for Android devices or the App Store for iOS devices to bank anytime, anywhere conveniently.