Business Details
About
Bank
Come visit us at our downtown Richmond branch, located in the James Center neighborhood, near the Virginia State Capital. As a leading regional bank in the US, we're committed to helping our customers find their success. With a robust suite of products including checking and savings accounts, mortgages, wealth management, and commercial and small business loans and solutions, we are here to help tailor a solution to fit your unique needs. This paired with our convenient ATMs, online banking and mobile app, means you can bank conveniently anytime, anywhere. This is banking at its best. This is Banking Forward. This is SouthState Bank.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.0
4 reviews
5 stars
1
4 stars0
3 stars0
2 stars0
1 star
3
- DHDestiney HolleyJul 12, 20241.0I am non-member went to cash my check & my teller Reggie was great but the teller next to him was rude & keep inserting her self into my transaction. I would not recommend this bank because the manger was right there & said nothing to the employee & never tried to calm the situation.
- SSShayFeb 9, 20245.0SouthState acquired my local bank after 2 mergers. I have had very good experiences with bank personell. I rarely go to the branches, however the online experience has been great and when I have had to call in, the personell have been responsive. I would recommend this bank over the big 5 as the bank appears technologically ahead of the curve, but still maintais reliable customer service.
- FSFelicia StacyJun 1, 20231.0Absolutely the worst bank I have ever encountered!
- ASAva SNov 29, 20221.0India is unprofessional and ghetto. Poor attitude! It’s not what you say it’s how you say it. I drove 2 hrs there after calling ahead of time and being notified it was okay to come in. Unfortunately I found out that they have their phone going straight to customer service. When I arrived I had to walk around the whole bank because there was no one at the front, after 5 mins of searching I found India making her something to snack on. She greeted me with “oh there’s nobody up there” and instead of just helping me she first went around to see where the other person was at. She asked me for proof that I called as if I was lying about that (which I had in my call log) and then continued tell me she still can’t help me after prove. She seemed as if she hated her job and didn’t care how she was treating customers. Thankfully I found another branch that gave me a wonderful experience and is happy to help me.
Frequently Asked Questions About SouthState Bank
What types of financial products does SouthState Bank offer?
SouthState Bank offers checking and savings accounts, mortgages, wealth management, commercial and small business loans, credit cards, CDs, IRAs, car loans, and other financial solutions tailored to your needs.
What are the operating hours for SouthState Bank's downtown Richmond branch?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays such as November 11, November 27, and December 25.
Does SouthState Bank offer drive-through services, and are there any holiday closures?
Yes, the bank provides drive-through services but is closed on holidays including November 11, November 27, and December 25.
Is the downtown Richmond branch of SouthState Bank wheelchair accessible?
Yes, the branch has wheelchair-accessible entrances and parking available for customer convenience.
Can I access SouthState Bank's services through mobile apps?
Yes, SouthState Bank offers mobile apps available on both Android and iOS platforms for convenient banking anytime, anywhere.
Where is the SouthState Bank branch located in Richmond?
The branch is located at One James Center, 901 E Cary Street, Suite 210, Richmond, VA 23219.
What services does SouthState Bank provide for small businesses?
They offer commercial banking, business loans, cash flow management, and other tailored financial solutions to support small business needs.
What nearby places can I visit before or after banking at SouthState Bank's Richmond branch?
You can visit the Virginia Welcome Center for travel information or enjoy a meal at Wendy's located nearby. The branch is also close to the Virginia State Capital and James Center for shopping and services.
How can the nearby Virginia Welcome Center assist SouthState Bank customers?
The Virginia Welcome Center nearby provides travel services and information, which can be useful if you’re new to the area or visiting Richmond and banking with SouthState.
Are there dining options close to SouthState Bank's Richmond location?
Yes, customers can find nearby dining options like Wendy's and Chopt Creative Salad Co. for burgers, fast food, or healthy salads before or after their banking visit.