Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
4.4
25 reviews
5 stars
21
4 stars0
3 stars
1
2 stars0
1 star
3
- CDCheikh DeityOct 29, 20251.0During my visit to my preferred bank's branch today to withdraw some money, the teller assisting me was decidedly unfriendly. She spoke to me in a raised voice and was rather curt. Furthermore, she requested all my documents as if I were there to open a new account. Her demeanor was genuinely discourteous, though I do understand that she might have had her reasons. Thank you
- WMWesley MartinNov 19, 20225.0Carolyn Evans is the BEST! My wife and I drove from Williamsburg to the Patterson Ave location to do some account maintenance we couldn't do online. Carolyn greeted us with enthusiasm and kept us engaged in conversation while she worked expertly to complete the things we needed. A totally delightful experience!
- NMNoah MaphisFeb 22, 20215.0I could not recommend First Citizens enough! They provide hands on service and their team is absolutely stellar. As an organization, they are also deeply committed to serving our community and giving back - which I am so thankful for. If you check them out know that Toby will make sure you are well taken care of!
- DMDiane MadisonFeb 22, 20215.0Toby Blatt has been my personal banker for many years starting at Union Bank then Sonabank. He has always been there to help me with various financial issues. It has been a pleasure to deal with him and I hope to continue.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 10501 Patterson Avenue?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank at this location offer drive-through banking services?
Yes, the bank's drive-through service operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Is First Citizens Bank at 10501 Patterson Avenue open on public holidays?
No, the bank is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I contact First Citizens Bank at this location by phone or fax?
You can call the bank at +1 804-525-2660 or send a fax to +1 984-867-3397.
Where can I find more information or book an appointment with First Citizens Bank?
You can visit their website at https://locations.firstcitizens.com/va/richmond/10501-patterson-avenue or book an appointment through their online reservation link.
What type of financial services does First Citizens Bank provide?
First Citizens Bank offers general banking, commercial lending and leasing, innovation banking for businesses, personalized wealth management services, and nationwide direct banking.
Are there any healthcare providers near First Citizens Bank at 10501 Patterson Avenue?
Yes, nearby healthcare providers include Dr. Wild's Advanced Health Restoration Solutions (chiropractor), Dr. Karen S. McAndrew (dentist and prosthodontist), Inspired Smiles (general dentistry), and Virginia Preventive Medicine and Wellness (hospital and doctor).
What postal services are available near First Citizens Bank at this location?
Nearby postal services include the USPS Collection Point, United States Postal Service main office, and the US Post Office.
What other professional services are located close to First Citizens Bank that customers might use?
Customers can find services such as Farmers Insurance, Legal Referral 24/7, GFS Tax Pro marketing agency, and Myers Moore & Associates appraisal services nearby.
Are there wellness or counseling centers near First Citizens Bank that customers might visit?
Yes, local wellness and counseling options near the bank include Recovery Virginia, Firefly Collaborative Mental Health, Common Health Counseling Group, and PURE Wellness Coaching & Yoga.