First Citizens Bank

4.5
27 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
10501 Patterson Avenue, Richmond, VA
23238, United States

Hours

Reviews

4.5
27 reviews
5 stars
23
4 stars
0
3 stars
1
2 stars
0
1 star
3
  • BB
    Blake Bogese
    Dec 16, 2025
    5.0
    Nia was super helpful, professional and really accommodating
  • JB
    Joseph Boykin
    Dec 15, 2025
    5.0
    Great experience at this location, they offer merchant services for businesses - talk to the Mgr Alvin
  • CD
    Cheikh Deity
    Oct 29, 2025
    1.0
    During my visit to my preferred bank's branch today to withdraw some money, the teller assisting me was decidedly unfriendly. She spoke to me in a raised voice and was rather curt. Furthermore, she requested all my documents as if I were there to open a new account. Her demeanor was genuinely discourteous, though I do understand that she might have had her reasons. Thank you
  • LW
    Leslie Wells
    Feb 22, 2021
    5.0
    I have dealt with a lot of banks in my accounting career, but the service & care that I received from Toby Blatt at the Patterson Avenue branch was phenomenal. Toby takes the time to explain all of your options & the services First Citizens offers. He makes you feel like family, not just a number! I highly recommend Toby Blatt & First Citizens Bank.

Frequently Asked Questions About First Citizens Bank

What are the regular business hours for First Citizens Bank at 10501 Patterson Avenue?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does First Citizens Bank at this location offer drive-through banking services?

Yes, the bank's drive-through service operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.