Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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- DGDaniel GraySep 22, 20255.0Highly recommend.
- MSMATTHEW SODIKOFFOct 29, 20245.0Stopped by to get counter checks and the teller was very friendly and polite. I appreciated the great service and small talk. Nicest branch I have seen. Long time client
- MMMattFeb 19, 20215.0I've been banking with Frist Citizens Bank Short Pump since 2014. They helped me get a business loan to start a new business and I've been with them ever since. I have moved my personal banking over from a large commercial bank known for making fake accounts (Wells Fargo). I don't worry about that nonsense with First Citizens. Banking with FCB I've gotten excellent rates and terms on a number of personal and business loans. The best part is... they call me by name when I visit before seeing my info on paper. I highly recommend you give this smaller local bank a try!
- TMThomas MurphyOct 1, 20171.0I have been a First Citizens account holder since I was 5 years old. I have since opened other primary accounts with other banks due to constantly moving with the military, but kept my First Citizens account for when I come home to visit. While home, I bought in a jar of loose change and was told by a teller that it must be rolled before they will take it. Totally understandable. When I returned after counting and rolling over $50 in change, I was told that it was first citizens policy to not take half rolls of any coins. While the total of my half rolls may have only been a couple of dollars. I was dumbfounded to find that the bank tellers would not count my change. I am sure they would have counted $100 bills, but not my minuscule amount of change. Perhaps it was because I was wearing flip flops and a dirty t-shirt and in need of a haircut. Either way, for that reason I closed my account of over 20 years with first citizens, and will find another bank that will take my spare change and not just my paychecks. Pennies made the difference.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 11776 West Broad Street?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank at this location offer drive-through banking hours?
Yes, drive-through services are available Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
Is First Citizens Bank at this location open on major holidays?
The bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What types of banking products does First Citizens Bank at Short Pump offer?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
What specialized services are available at the First Citizens Bank branch in Richmond - Short Pump?
Services include business lenders, commercial lenders, mortgage bankers, investment advisors, leasing specialists, and insurance specialists.
How can I make an appointment at First Citizens Bank in Richmond - Short Pump?
You can book an appointment online through their reservation system at https://outlook.office365.com/owa/calendar/RichmondShortPump@firstcitizens.com/bookings/.
Where is the First Citizens Bank branch located in Richmond?
It is located at 11776 West Broad Street, Richmond, VA, 23233, USA.
What nearby dining options are available around First Citizens Bank in Short Pump?
Nearby restaurants include CAVA, Applebee's, Red Robin @ Short Pump, Maggiano's Little Italy, and Kanpai Japanese Steak House and Sushi, offering a range of cuisines from Mediterranean to American and Japanese.
Are there nearby medical services close to First Citizens Bank in Richmond - Short Pump?
Yes, nearby medical services include James River Orthodontics, Neil J. Zemmel, MD, OrthoVirginia Ortho On Call and Physical Therapy, Breast Reduction Center at Richmond Aesthetic Surgery, RX3 Compounding Pharmacy, Dermlounge, Sparkle Pediatric Dentistry, Richmond Aesthetic Surgery, VCU Health Ambulatory Surgery Center, MCV Associated Physicians, and others.
What nearby retail stores can customers visit near First Citizens Bank in the Short Pump area?
Nearby retail options include Justice (children's and designer clothing), Kendra Scott (jewelry and fashion accessories), Soft Surroundings, Urban Outfitters, and Crate and Barrel for home decor.