Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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- DGDaniel GraySep 22, 20255.0Highly recommend.
- MSMATTHEW SODIKOFFOct 29, 20245.0Stopped by to get counter checks and the teller was very friendly and polite. I appreciated the great service and small talk. Nicest branch I have seen. Long time client
- CSCarl SchluterJul 13, 20235.0Have gotten excellent service from friendly Keith Sutton every time I have brought deposits to the bank lobby.
- ALA. LynnAug 30, 20181.0Absolutely horrible service. I had an issue with my Home Equity Loan and was passed person to person as nobody seemed to have the knowledge to correct the problem I had. Finally get to a upper management person where I was given 101 excuses for their error instead of an apology for the error and multiple hours spent wasted there. It was so bad I paid off my loan and switched banks, never again!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 11776 West Broad Street?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does First Citizens Bank at this location offer drive-through banking hours?
Yes, drive-through services are available Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
Is First Citizens Bank at this location open on major holidays?
The bank is closed on major holidays including November 11, November 27, December 25, and January 1.
What types of banking products does First Citizens Bank at Short Pump offer?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
What specialized services are available at the First Citizens Bank branch in Richmond - Short Pump?
Services include business lenders, commercial lenders, mortgage bankers, investment advisors, leasing specialists, and insurance specialists.
How can I make an appointment at First Citizens Bank in Richmond - Short Pump?
You can book an appointment online through their reservation system at https://outlook.office365.com/owa/calendar/RichmondShortPump@firstcitizens.com/bookings/.
Where is the First Citizens Bank branch located in Richmond?
It is located at 11776 West Broad Street, Richmond, VA, 23233, USA.
What nearby dining options are available around First Citizens Bank in Short Pump?
Nearby restaurants include CAVA, Applebee's, Red Robin @ Short Pump, Maggiano's Little Italy, and Kanpai Japanese Steak House and Sushi, offering a range of cuisines from Mediterranean to American and Japanese.
Are there nearby medical services close to First Citizens Bank in Richmond - Short Pump?
Yes, nearby medical services include James River Orthodontics, Neil J. Zemmel, MD, OrthoVirginia Ortho On Call and Physical Therapy, Breast Reduction Center at Richmond Aesthetic Surgery, RX3 Compounding Pharmacy, Dermlounge, Sparkle Pediatric Dentistry, Richmond Aesthetic Surgery, VCU Health Ambulatory Surgery Center, MCV Associated Physicians, and others.
What nearby retail stores can customers visit near First Citizens Bank in the Short Pump area?
Nearby retail options include Justice (children's and designer clothing), Kendra Scott (jewelry and fashion accessories), Soft Surroundings, Urban Outfitters, and Crate and Barrel for home decor.