Wells Fargo Bank

2.9
20 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
2264 HUNTERS WOODS PLZ, Reston, VA
20191, United States

Hours

Reviews

2.9
20 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
5
1 star
7
  • SK
    S K
    6 days ago
    2.0
    Physically branch itself is ok, it just has poor accessibility. The people there are nice but not helpful and Wells Fargo as a whole is just bad at everything and makes things unnecessarily difficult and complicated. I had 1 basic simple problem that most banks could fix in 5 minutes over the phone. I spent many hours on the phone many times and kept getting more and more problems and they kept saying you have to go in to a branch and provide documentation to try to fix these ridiculous problems. Then I go in to a branch (which is difficult and takes a lot of time/energy because there aren't many especially in convenient locations) and the teller gets the manager to help me who says you need a specific person who will only be here in an hour. Weeks Fargo is a terrible bank and I regret ever getting anything with them. I'm strongly considering closing all my accounts with them. I finally got to the right banker to help me just make an online account to view my transactions and manage my card after an hour of waiting. Then the appointment took like 1.5 hours and a lot of unnecessary complicated steps to just give me an account. I had to enter my social on their pin pad, which covers the keys but then it displays the social on the screen and doesn't hide any part of it which is really unsafe and worse than someone trying to steal it from the pad you enter it on. Then I had to enter my social on the app, enter it again, then log in with it to make a temporary account. They treat it like a phone number, not sensitive personal information. And in the app we kept running into many errors and had to call specific numbers, then wait a long time for them to try to do something about it over the phone. The whole experience was a horrible waste of time and took like 3 hours from start to finish to just make an account, which most banks let you do online in 5 minutes.
  • TJ
    Thomas Johnston
    Nov 17, 2025
    5.0
    Attentive, friendly, useful service. Manager noticed I might need extra help and came over.
  • HL
    He llo
    Jan 28, 2018
    2.0
    IF "Azra Raza" is a manager, she is not qualify for her position.she didn't help with any of my problems...for me its loolks like she is joking at me....am so sad for such poor custemer service...
  • AL
    Aaliyah Loredo
    Aug 28, 2017
    5.0
    Everyone is helpful and friendly
  • FC
    Fernando Cruz
    Dec 16, 2016
    5.0
    Nice people

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank at 2264 Hunters Woods Plz offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the normal business hours for Wells Fargo Bank in Reston, VA?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.