Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.5
13 reviews
5 stars
7
4 stars
1
3 stars0
2 stars
1
1 star
4
- MKM KingAug 29, 20251.0Awful, awful, awful. They cannot solve any problems ever.
- JRJada Ann RAug 14, 20255.0Expecting mother and I stopped here to handle my affairs. The staff was super helpful and accommodating. THANK YOU all so much for being accommodating, your kindness and care.
- KLKarla LawsonSep 12, 20232.0Yeah unfortunately in addition to Truist’s archaic system and bare minimum effort to create user friendly experiences, this Branch lost their very best banker Brian. The remaining bankers are either not in or can’t be bothered to help the general public. The tellers will try their best but Truist’s systems foil them at every attempt relegating them to nickel and dime you for access to information on your own account. Unless you absolutely HAVE to deal with Truist (as I do now), steer clear find another banking institution! I’m giving this branch a 2 only because at some point in time they were very helpful, but that is now over.
- CACharles ArringtonFeb 6, 20231.0This is by far one of the worst banking locations. Go to other branches, stay away from here. They are unaware of even their own policy and procedures.
- SRSarah ReyesMay 2, 20225.0Excellent customer service. The staff and Branch Manager really care about their clients. I have a lot of other options for Truist locations, but this one is my favorite because of the quality of customer service.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
Can I open a Truist checking or savings account online?
Yes, you can open a new checking or savings account online. Debit cards and checks for checking accounts will be mailed to you, or you can visit a branch for a temporary debit card immediately.
How do I activate my new Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using funds from your checking account.
What banking services does Truist offer?
Truist offers checking and savings accounts, credit cards, loans including mortgages, small business banking, wealth management, and online banking services.
What are Truist's branch hours for customer service?
Truist branch hours are Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and the branch is closed on Saturdays and Sundays.
Where is Truist located in Reston, VA?
Truist is located at 2513 Fox Mill Rd, Reston, VA 20191 in Fairfax County.
Are there any nearby ATMs apart from Truist at Fox Mill Rd?
Yes, the BB&T ATM is a nearby ATM you can use close to Truist at Fox Mill Rd.
What local places near Truist could I visit before or after banking?
You could visit Andy's Neighborhood Pub for a meal or drink, or check out the Pinecrest Swim & Tennis Club and Goldfish Swim School for fitness and recreational activities nearby.
Are there local community services near Truist that customers might find useful?
Yes, the Jewish Foundation For Group Homes and Renal Care Partners of Reston are nearby and provide community and healthcare services.
How can the proximity of medical offices benefit Truist customers?
Nearby doctor's offices like Dr. John S. Youk M.D. and Dr. Heather M. Stec M.D. offer convenient healthcare options for Truist customers visiting the area, making it easy to combine errands in one trip.