Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
6 reviews
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- MKM KingAug 29, 20251.0This bank is the worst. The online platform doesn't work, customer service is bad, they can't ever help you.
- SMSU 51-5 Service Unit Money ManagerMar 9, 20255.0Have been visiting this branch to open/close/modify accounts for a non-profit association and they have been very accommodating and ALWAYS helpful. They are always patient and willing to help to make things as easy as possible. Great people, great bank!
- YLYves LMJan 9, 20241.0Moved to California, they did everything they could to prevent me to transfer my cash to my new bank... a combination of sheer incompetence and I suspect dishonesty... they were an OK bank under Suntrust when I open my account...it has been a long slide down since the merger
- EWElaine WengerFeb 26, 20222.0This used to be a pretty good bank (when they were First Virginia). However, with the recent merger, it seems no one quite knows what they are doing nor is anything quick. After 50 years with this bank and having gotten a senior checking account when I retired, when I lost my checkbook, Truist would not offer me the same type of account. First, the checks for the new account had an error on them (it took 10 days to get the checks), then they wanted to charge me for the replacement checks and the replacement checks started at 201 instead of 101. Transferring funds from the old account to the new account took some days; for a while, the same funds appeared as available in both accounts. Trying to talk to anyone at their 800 number took forever; I waited for over 45 minutes, yet Truist wants to charge people for putting their money into this bank. Why don't they use the fees to hire more people?
- ETEman TFDec 3, 20195.0All the stuff here very good really thank you for good job
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist bank's regular business hours?
Truist bank is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through at Truist bank available?
The drive-through window is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
Can I open a checking or savings account at Truist online?
Yes, you can open a checking or savings account online. Note that Certificates of Deposit (CDs) must be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments using your checking account funds.
What services does Truist offer?
Truist offers a variety of financial services including checking and savings accounts, loans, mortgages, credit cards, small business banking, investment services, and online and mobile banking.
How can I open a new account at Truist branch?
You can visit a Truist branch during business hours to open an account and receive a temporary debit card immediately.
Is there an app for managing my Truist account on mobile devices?
Yes, Truist has apps available for Android and iOS to manage your accounts conveniently on your mobile devices.
What nearby food options are available around Truist bank?
Near Truist bank you can find various eateries including Bobby's Bagel Cafe, Call Your Mother Deli, Matsutake Sushi and Sake Bar, Boston Market, Chick-fil-A North Point Village, and sweetFrog Premium Frozen Yogurt.
Are there other banks or ATMs near Truist in Reston?
Yes, nearby you can find BB&T ATM and PNC Bank, which may be convenient for additional banking services or ATM access.
What nearby medical facilities are close to Truist?
Inova Urgent Care - Reston and Inova-GoHealth Urgent Care medical center and emergency room are located nearby for urgent medical services if needed before or after your visit.