First National Bank

1.0
4 reviews

About

Bank
First National Bank (FNB) Reston provides a full range of consumer banking, commercial banking and wealth management services, plus industry-leading online and mobile banking solutions. Apply for an account online or visit our Reston location today.

Location

First National Bank
11874 Spectrum Center, Reston, VA
20190, United States

Hours

Reviews

1.0
4 reviews
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1 star
4
  • MH
    Mohamed Hineidi
    Dec 27, 2024
    1.0
    Extremely poor customer service
  • SW
    Smoke World
    Nov 15, 2024
    1.0
    So bad customer service.. do go there
  • JC
    Jessica Chea
    Nov 6, 2024
    1.0
    Do NOT EVER bank here. We did a loan with them and had the WORST experience ever. I rarely write reviews or complain, however, in this case I had to. Below are the things we found to be problematic: 1) They do not have a secure site to upload sensitive documentation. We sent everything either via unsecure email or had to provide the documentation in person. 2) We started this process in early July and ended up closing in late September. 3) They require you to open a bank account with them in order to do a loan and payments to the loan can only be made from that account. 4) Their payoffs to our creditors had the wrong account #s and wrong amounts even after providing them with accurate information. (We are STILL dealing with our creditors to get a reimbursement.) 5) You must elect electronic statements for your bank account otherwise there is an additional fee. This is not our first experience with banks or loans. We have done several loans in the past (mortgages, cars, HELOCs, etc) and have several bank accounts with Navy Fed, USAA, Chase and others. None have ever been as painful as this. It was an extremely frustrating experience. Save yourself the headache and go somewhere else.

Frequently Asked Questions About First National Bank

What services does First National Bank offer at the Reston location?

First National Bank in Reston offers commercial banking, consumer banking, wealth management services, and leading online and mobile banking solutions.

What are the regular business hours for First National Bank in Reston?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.