Truist

3.0
11 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1201 E MAIN ST, RADFORD, VA
24141, United States

Hours

Reviews

3.0
11 reviews
5 stars
5
4 stars
0
3 stars
1
2 stars
0
1 star
5
  • KM
    Katie Myers
    Jun 27, 2025
    1.0
    Came in after issues with getting the 1-800 # customer service. Was hoping to get my issue resolved. Was helped by a young teller who had no clue what I was needing help with. Which is fine but she was very rude! Talked to me like I was an idiot. Told me to have a seat. I waited 10 min with no help. Left the bank!!
  • KH
    Karen Hinkley
    Jun 28, 2024
    5.0
    Always someone there to help with anything I needed. Thank so much
  • MM
    mcomphel87
    Jan 8, 2024
    5.0
    Had an issue after I had opened some accounts and they resolved it quickly. Very friendly staff, great lollipops for the kids! Thank you
  • BH
    Becky Hendrix
    Oct 19, 2022
    1.0
    If you have multiple accounts, the tellers can’t withdraw or deposit into the correct one. A “banker” is never available either. I predict Truist won’t make it.
  • CT
    Charlene Thornton
    Nov 30, 2020
    5.0
    Great people and always there to help, I wish they wasn't relocating 🥴.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.