At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Excellent customer service with Lisa and Janet. They always take care of any issues I have with deposits or disputes.
DJ
Dr. Cynthia Jewell
Sep 5, 2025
5.0
Nice and friendly customer experiences.
MD
Mari D
Aug 25, 2025
1.0
Was there an they never gave me back my id when Mis Shirley cashed my check then I called no answer all day then I left a message like it says an still no call back it’s been a whole week like what’s going on
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Portsmouth on weekdays?
The drive-through at Truist Portsmouth is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM.
Is Truist Portsmouth open on weekends?
No, Truist Portsmouth is closed on Saturdays and Sundays.
What banking services does Truist Portsmouth offer?
Truist Portsmouth offers checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
Can I open a checking or savings account online with Truist?
Yes, you can open checking or savings accounts online. For certificates of deposit (CDs), please visit a branch.
How can I activate my new debit card from Truist?
You can activate your debit card online to start making digital purchases and in-person payments with your checking account.
What are the main phone and fax numbers for Truist Portsmouth?
The main phone number is +1 757-398-8011 and the fax number is +1 757-398-8491.
Where is Truist Portsmouth located?
Truist Portsmouth is located at 3301 High St, Portsmouth, VA 23707, USA.
Can I use the Truist mobile app to manage my accounts?
Yes, Truist offers mobile apps for both Android and iOS that allow you to manage your accounts conveniently from your smartphone.
What are some nearby medical facilities close to Truist Portsmouth?
Nearby medical facilities include the Center For Pain Management, Helping Hands For Heroes, Jessica V. Wood FNPC, Katie Gerarge PA, and Life Skills Autism Academy - ABA Therapy Center, providing various health services near Truist.
What convenient stores or shops can I visit near Truist Portsmouth?
Near Truist Portsmouth, you can visit 7-Eleven for convenience items, Bean Oriental Grocery for groceries, and Goodwill of Central and Coastal Virginia for thrift shopping.
Are there any places to eat or relax close to Truist Portsmouth?
Yes, close to Truist you can find Super Wok, an Asian fast food restaurant, High Street #138 bar, and Relaxation Island Massage 2 beauty salon for dining and relaxation options.