TowneBank

4.8
242 reviews

About

BankTowneBank
TowneBank opened in 1999 and is now one of the largest banks headquartered in Virginia. Founded in Hampton Roads, locations now stretch from the coast to Richmond and central Virginia, and in North Carolina from the Outer Banks to Charlotte. Our bankers can help you with both business and personal banking services. Along with our talented and experienced bankers, the Towne family of services includes mortgage, insurance and investment specialists who can help you with all of your financial needs. Throughout our growth, we have never lost sight of our roots: local decision-making, community leadership, volunteerism, philanthropy and a culture of caring.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

TowneBank
6201 Portsmouth Blvd., Portsmouth, VA
23701, United States

Hours

Reviews

3.4
17 reviews
5 stars
8
4 stars
1
3 stars
2
2 stars
1
1 star
5
  • BK
    Benjamin King
    Oct 21, 2024
    2.0
    Not very friendly. Clerk i had was not nice. Acted like a snob
  • JH
    Jan Harris
    Jan 21, 2022
    1.0
    I entered this location to open a bank account. I felt like I was walking into a time warp. The receptionist lady didnt greet me ... she looked at me and said, Yes ... not may I help you. She told me to sit "over there". Another lady came out and the first lady said "he is here to open an account". The second lady didnt say ... come with me please ... or any other type friendly justure. She said, come on. She ask me questions about my other bank accounts. I explained why I want to open this one. I dont think it was her business. There was no warm friendly feeling or exchange. She contineued to ask me questions in an almost interrogation fashion. Black people know what I am talking about when I menetion "That Feeling" .... She questioned my name with my ID in her hands. She told me should could not open an account for me because my address on my drivers license was not my current address. I am out of the house for remodling. She didnt even listen to me. She belted out that I have to go to DMV and have it changed before I can open an account .... I went down the street to Wells Fargo. It was a different world for sure. I was greeted and welcomed. they called me by my name and opend an account for me. They provided additional information with was helpful for the purpose of this account. I dont know what that lady at town bank was thinking, but she treated me like I was treated in 1968 ....
  • SH
    Shane Hubert
    Jul 3, 2020
    1.0
    I feel ashamed that I'm forced to give this bank even 1 star, it deserves -5 stars at best. I've been left without access to any of my money this being the 3rd time for weeks at a time. Today I finally recieved my new debit card after the old was compromised, and I call to activate it and it says they need a pin... which they told me in the office that they were supposed to send separately and never did. So the other option is to go to the atm... which I did and is now currently closed. I absolutely hate this bank, from its service, to its outdated app, and sheer lack of convenience. This bank isnt even open on Saturdays. If you bank with this establishment, you better have a back up since they will leave you high and dry repeatedly.
  • CL
    Christina Larry (Lilmonstersmiler)
    Jul 1, 2019
    5.0
    Love this location.

Frequently Asked Questions About TowneBank

When do funds become available after I deposit them at the ATM?

Please view our cut-off times for all types of deposits on our website - www.townebank.com/member-support/deposit-cut-off-times

Is TowneBank open on Saturday?

TowneBank does not have Saturday hours, but you can accomplish many bank transactions through online banking and our mobile apps, and at our ATMs.