TowneBank opened in 1999 and is now one of the largest banks headquartered in Virginia. Founded in Hampton Roads, locations now stretch from the coast to Richmond and central Virginia, and in North Carolina from the Outer Banks to Charlotte. Our bankers can help you with both business and personal banking services. Along with our talented and experienced bankers, the Towne family of services includes mortgage, insurance and investment specialists who can help you with all of your financial needs. Throughout our growth, we have never lost sight of our roots: local decision-making, community leadership, volunteerism, philanthropy and a culture of caring.
While I don't have a personal banking relationship with Towne Bank, I am in here A LOT for work banking purposes. Always service with a smile and no issues. Overall a pleasant experience whenever I visit which is much appreciated.
PS: i love the alcove teller stations. Also the "hidden" frog outside. So cute.
DT
Dudster T
Nov 1, 2023
3.0
ONE STAR ADDED: I received my title and loan closer statement in a timely manner.
NC CAR LOAN ANTIQUATED SYSTEMS IN PLACE. I received a car loan through a dealership in Winston Salem, and payments were set up through my bank. I called to make the payoff using the number provided on the statement. I thought it was odd that there was no automated system, but it seemed nice that I would speak to a person. I told the person who took my call that I wanted to pay my loan off, and their response sounded as if they were confused. They asked if I wanted to get the payoff amount quote. I asked if I could pay the car off over the phone and was told I could send a check (which would mean interest would accrue during the mailing process), or I could go to a branch. The closest branch to me is 30 miles away. I was told they do not have the systems in place to make phone payments. I don't mind a community style bank at all, but if I was in a bind and needed to make an immediate over the phone payment, I would be out of luck as I am today. Travel 60 miles to get a true payoff or wait on snail mail and pay over payoff, then wait for a small refund check. If there was another online option, it was not offered during my call.
Finding the right branch to rate is difficult as their are two different addresses in VA. on my statement. I'm thankful for the loan, but I believe the dealership should be up front about the limited bank locations in NC, and there is no automated banking system in place, it's still a paper bank.
SG
Stephen Genthner
Mar 31, 2020
5.0
Towne Bank, and this branch is exceptional. I have been using them for my business since its inception. They aided me with my start up needs and continue to be a wonderful resource as part of my business team.
When do funds become available after I deposit them at the ATM?
Please view our cut-off times for all types of deposits on our website - www.townebank.com/member-support/deposit-cut-off-times
Is TowneBank open on Saturday?
TowneBank does not have Saturday hours, but you can accomplish many bank transactions through online banking and our mobile apps, and at our ATMs.
Can I cash a check at a TowneBank location if I don't have an account there?
Yes! We will honor any check drawn on an account at TowneBank, provided that the funds are available in the account, and you have identification showing that you are the recipient of the check.
What are the regular business hours for TowneBank in Portsmouth - Olde Towne?
TowneBank in Portsmouth - Olde Towne is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does TowneBank offer drive-through banking hours? If so, what are they?
Yes, TowneBank offers drive-through hours Monday to Friday from 8:30 AM to 6:00 PM. The drive-through is closed on weekends.
Is TowneBank open on Saturdays?
No, TowneBank is closed on Saturdays, but you can use online banking, mobile apps, and ATMs to complete many transactions.
Can I cash a check at TowneBank if I do not have an account?
Yes, you can cash a check drawn on a TowneBank account if the funds are available, and you present proper identification showing you are the recipient.
Does TowneBank provide Personal and Business Banking services?
Yes, TowneBank provides both personal and business banking services including checking accounts, savings, loans, and wealth management.
What types of loans does TowneBank offer?
TowneBank offers various loans including home equity loans, business loans, personal loans, auto loans, construction loans, and physician mortgages.
Is there free parking available at TowneBank's Portsmouth location?
Yes, TowneBank offers free onsite parking including a parking garage and parking lot at their Portsmouth Olde Towne location.
What nearby dining options can I explore before or after visiting TowneBank?
You can visit nearby dining options like Norfolk Naval Shipyard Mariner’s Reef Caf or High Street Pizza & Pour House for a meal or refreshments around TowneBank.
Are there any nearby museums or cultural attractions near TowneBank?
Yes, nearby attractions include the Virginia Sports Hall of Fame, The Railroad Museum of Virginia, and the Children’s Museum of Virginia which you might enjoy exploring.
How can the Portsmouth Economic Development offices near TowneBank assist local businesses?
Portsmouth Economic Development helps local businesses through resources and support, making it convenient for customers to visit both during their trip to TowneBank.