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At ACE Cash Express at 3844 George Washington Hwy, Portsmouth, VA, we have cash when you need it most! ACE Cash Express, Inc. is a leading financial services provider, specializing in short-term consumer loans, check cashing, bill pay, and prepaid debit card services.
I had a great experience today at Ace Cash Express. I’shley & Laverna gave me an excellent customer service experience today. They made things easy and smooth for me!
SA
Shanice Alexander
Dec 11, 2025
5.0
Ms.laverna is the best , she’s patient and fast paced. Great worker !!!
AC
algeona chante
Dec 11, 2025
5.0
mrs laverna is the best employee to cash my check she has the best customer service i love her
JF
James “Santiago” Fields
Dec 8, 2025
5.0
I’ve been cashing my check here for a few years with Ms. Laverna and other amazing reps and I have to say the entire staff, locally and including reps from others like Shone’ from Newport News I believe, who come through every so often to “sub”, is filled to the brim with not only hard-working professionals, but very quick, yet efficient employees, humble and sweet personalities, detail-oriented people who ensure my privacy when I’m at the window as well as whoever else is there! I play bass at church and typically cash my check there every Monday morning before work and I have had a ton of great experiences every time, including assisting with a new lady’s training when she looked up my check history and account for verification and almost misquoted me too much before I let her know my fee was normally higher and made sure she understood I told her from a place of integrity and also because I would be returning next week and that could’ve turned out bad for the both of us! lol But again, her mentor was patient and helpful with her and simply allowed her to go through the whole transaction because I happened to be her very first customer but knew I was just as patient! I was with another cash checking location for years, long enough to where I paid the minimum fee there, but then they all closed in this area and I found this location. I have been perfectly content ever since, cashed my check this morning as a matter of fact, and look forward to coming back next week! Great work yall and see you Monday!!
DE
David Etheridge
Nov 21, 2025
5.0
Mrs Laverna ,
To whom it may concern.or the executives in upper offices of ace cash express.im a patron of yours and I wish to convey the type of employee you have in this woman. I've been with y'all for about a year and a half and I've seen your employees come and go and she trains them she always has a friendly face in front of the attitude very helpful even with stubborn or hard to get along with customers that shouldn't be cashing checks anyway she's always very polite and understanding and does what she can do to get the job done and everybody feels serviced and satisfied. I came in when there was a line and the other employee was struggling and she's bouncing from that glass helping her to her job to bouncing back to hers and she's having three people at a time I mean she just really knows her job and she's always the most polite and lady like in studio as you can be I mean it's a fresh present air to see somebody take this much pride into work I just want to go to know what an employee yao have.
Sincerely
David Etheridge. Sr.Master Technician
At this ACE Cash Express we offer in-store installment loans at this location. To find out more about the application process and loan terms, please visit our website for more information.
What is the maximum amount I can apply for with an installment loan?
At this ACE Cash Express location, the maximum amount you can apply for in a payday loan is $1000. For more information on the application process and loan terms, visit our website.
Do we cash money orders?
Yes, we do! Please make sure that you bring in a valid government-issued ID and the money order, and one of our associates will scan your money order to start the approval process.
Do we cash cashier checks?
Yes! Please ensure that you bring in a valid government-issued ID and the check, and one of our associates will scan your check to start the approval process.
Do we cash treasury checks?
Yes! Please ensure that you bring in a valid government-issued ID and the check, and one of our associates will scan your check to start the approval process.
Do we cash western union checks?
Yes, we do! Please ensure that you bring in a valid government-issued ID and the check, and one of our associates will scan your check to start the approval process.
Do we cash settlement checks?
Yes! Please ensure that you bring in a valid government-issued ID and the check, and one of our associates will scan your check to start the approval process.
What types of services does ACE Cash Express offer at the Portsmouth location?
ACE Cash Express in Portsmouth offers financial services including check cashing, bill pay, money transfers, money orders, ATM services, tax services, and business services.
What are the store hours for ACE Cash Express at 3844 George Washington Highway?
The store is open Monday through Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Can I get an installment loan at this ACE Cash Express location?
Yes, you can apply for an installment loan in-store at this ACE Cash Express location. Visit their website for more details on application and loan terms.
What is the maximum payday loan amount I can apply for at ACE Cash Express Portsmouth?
The maximum payday loan amount available at this location is $1000. More information is available on their website.
Does ACE Cash Express cash different types of checks?
Yes, ACE Cash Express cashes money orders, cashier checks, treasury checks, Western Union checks, and settlement checks; a valid government-issued ID and the check or money order are required.
Which payment options are accepted at ACE Cash Express in Portsmouth?
This location accepts cash as the payment option.
Are there any nearby salons around ACE Cash Express Portsmouth where I can visit after my financial services appointment?
Yes, nearby salons include Hana Nails, Tran Kim Nails, The Weave Diary Luxe Hair Salon, Elegante Beauty Center Unisex, Kim Tran's Nails & Salon, and Universal Cuts if you're interested in beauty or hair services after your visit.
What nearby stores can I shop at near ACE Cash Express Portsmouth?
You can visit nearby stores such as Maxway (a discount and convenience store) and Save A Lot (an international grocery store) for shopping before or after your visit.
Are there any nearby restaurants or lounges close to ACE Cash Express where I can grab a meal?
Yes, nearby dining options include Mama Chan's Chinese Take-Out, Popeyes, Krystal Cabaret, Serenity 5 Restaurant & Lounge, Subs Sandwiches & More, and 3Sixty Restaurant & Lounge where you can enjoy various cuisines.
Does ACE Cash Express Portsmouth offer services in languages other than English?
Yes, this location provides services in both English and Spanish to accommodate customers.