Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
4.0
7 reviews
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1 star0
- TPTyechia ParkerNov 5, 20252.0I went to this branch for the first time on 11/4/25. I was informed that they could not cash my checks that had both my husband's name and my name on them. We have had joint accounts with Truist since 2008. I left and went to another branch and cashed them with no issues . The teller helping me was a brown skinned woman with a curly ponytail . And I should add that she told me no before she even pulled up my account. This is not good customer service. All branches should be able to provide the same service to their customers across the board and equally. Poquoson, please do better.
- JBJohnathan BealJul 17, 20255.0I had a positive experience setting up a new account quickly.
- ODOlivia DamronApr 10, 20255.0They were so nice and helpful!
- TRTraveling ReviewsOct 16, 20244.0Was in the area for a few weeks and had to stop by the branch a few times. All the workers are extremely friendly and courteous. I do feel sorry for the workers who have to deal with the people of poquoson. Never have I seen so many unpleasant and mean people. This Truist is the only bright spot in this sad sad area with these disgusting people.
- KDKacie DeanMay 2, 20242.0Michelle is THE WORST. So rude. Disrespectful. Doesn’t acknowledge you when you’re standing right in front of her. We avoid this bank at all costs that is 2 seconds from the house bc of this lady. The absolute worst attitude.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours of Truist in Poquoson?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Truist offer drive-through banking services?
No, Truist does not have drive-through services; the driveThroughHours show it is closed every day.
What products and services does Truist provide?
Truist offers checking accounts, commercial services, credit cards, loans, mortgages, online and mobile banking, personal savings accounts, small business banking, and wealth management among other financial services.
How can I open a new account with Truist?
You can open a new account online, by phone, or by visiting a branch. Opening online requires waiting for your debit card and checks by mail, while opening at a branch gives you a temporary debit card immediately. Phone support is available Monday to Friday 8 am–8 pm and Saturday 8 am–5 pm.
How do I activate my Truist debit card?
To activate your debit card, you need to do so online, which will allow you to make digital and in-person payments.
Is there an ATM near Truist in Poquoson?
Yes, there is a Truist ATM nearby for convenient cash withdrawals and deposits.
What nearby dining options are available around Truist in Poquoson?
Nearby dining options include Domino's Pizza, The Barking Dog, The Poquoson Coffee House, 1631 Burgers Bourbon and Brew, Anna's Pizza & Italian Restaurant, Poquoson Diner, Tropical Smoothie Cafe, and Little Philly Cheesesteaks, perfect for meals before or after your banking visit.
Are there beauty and grooming services near the Truist branch?
Yes, several beauty salons and hair studios such as Supercuts, Crystal Dagger House of Hair, Serenity Sun Tanning, The Hair Place, and Elegant Nails are located nearby for grooming and beauty needs.
Where can I find pet care services near Truist in Poquoson?
Nearby pet care services include Poquoson Vet Hospital, Poquoson Veterinary Hospital, Petquoson pet store, and The Big Dog Grooming & Bathing for pet grooming and veterinary care.
Does Truist in Poquoson offer mobile banking apps?
Yes, Truist provides mobile banking apps for both Android and iOS devices for convenient banking on the go.