Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
21 reviews
5 stars
9
4 stars
3
3 stars0
2 stars0
1 star
9
- BMBruce MozingoDec 26, 20251.0Been in the lobby for at least 30 minutes, one person helping with accounts &other banking needs… totally unacceptable, the people that work here act as if they don’t care either. When helping a customer, they need to see it through, not stop and do other things… like being a teller while you’re supposed to do assisting with banking problems.
- RRRachelNov 30, 20235.0Great team at this branch! They really care about the clients!!
- URUrban RainJul 2, 20221.0I literally never write reviews. The wait times at this bank are ridiculous. I have waited for over an hour, in a seemingly infinite line, more times than I can count on my fingers. They have 6 windows but only ever 2 employees, and no offense, but some of them are elderly (at least 60) and I have to painfully watch them type on the computer with one finger. The drive thru is always wrapped around the building. The waits are long enough to make me switch banks, and I have just this morning opened an account at VA Credit Union. Hopefully they rectify this issue for the customers they currently have, though it doesn’t seem they care much.
- LMLynwood MatthewsDec 14, 20175.0They helped with all my money needs.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 3340 S Crater Rd, Petersburg, VA?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
When is the drive-through service at Truist available?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What types of bank accounts can I open at Truist?
Truist offers checking accounts for daily transactions and savings accounts for saving toward goals or emergencies.
How can I open a new account at Truist?
You can open an account online, visit a branch during business hours and get a temporary debit card, or open one by phone by calling 844-4TRUIST (844-487-8487).
How do I activate my Truist debit card?
Activate your debit card online to start making purchases and payments using your checking account.
What services does Truist provide at the Petersburg location on South Crater Road?
Services include deposit transactions, retail loans, credit cards, business loans, mortgage loans, insurance, investment, treasury, trust services, foreign currency exchange, among others.
Are there ATMs nearby the Truist location on South Crater Road?
Yes, there are nearby ATMs including BB&T ATM and Wells Fargo ATM, which can be convenient for quick cash withdrawals or deposits.
What dining options are near Truist on South Crater Road in Petersburg?
Nearby dining includes Captain D's seafood restaurant, Arby's sandwich shop, and Traditionz Wings and Grill for chicken and American cuisine.
Are there any fitness or wellness centers near Truist on South Crater Road?
Yes, 9Round Fitness, a boxing gym, and several beauty salons such as Nail nail nail and La Nails are located nearby for fitness and wellness needs.
What options are available nearby Truist for mobile phone and electronics shopping?
Nearby stores include Petersburg Unlimited Skytalk, Boost Mobile, Cricket Wireless Authorized Retailer, and Cricket Wireless, offering mobile phones and related services.