Truist

3.9
16 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
117 E WASHINGTON ST, PETERSBURG, VA
23803, United States

Hours

Reviews

3.9
16 reviews
5 stars
9
4 stars
1
3 stars
3
2 stars
2
1 star
1
  • MS
    mark showalter
    Jan 3, 2026
    5.0
    Outstanding customer service. Care and attention to your personal needs and recommend this or the one in North Dinwiddie. Definitely glad I switched to them !
  • RP
    Robert Pyles
    Dec 6, 2025
    1.0
    If a check is from their bank they shouldn't have a check cashing fee it's not like we taking money from them $8 each time for each person who don't bank with them, then charge the people who do if they don't have a certain amount in their account each month ridiculous having your money in a bank isn't no more secure if it was stuck to you banks are pretty much an advertisement saying we got the money we make it easy 1 lump sum in 1 stop come in person or not we'll hand it over it's not our money anyway we'll just let everyone know their money is gone
  • GW
    Gill Williams
    Jan 14, 2025
    5.0
    Excellent
  • MM
    Me4u2c293
    Dec 18, 2024
    2.0
    Truist, as a whole, is just a garbage. I used to wonder why CU were better than banks, and now I see why. So I get a letter to stop by a branch, to get a temporary card, yet I go inside and told I can't get a temp because of my previous one getting destroyed. Thanks a lot for not being helpful or useful. Stick with credit unions. Banks live up to their despicable namesake.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.