Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
19 reviews
5 stars
7
4 stars
1
3 stars
2
2 stars0
1 star
9
- CBCathy BDec 15, 20253.0We use this bank only for it's convenience (Palmyra primarily, but also offices in Charlottesville). The staff is usually pleasant but the policies are questionable. We were told we could just call to keep a high promo interest rate on our MM account, this turned out to be false (Mary G told us this and she still works for them). Patrice did her best and bumped our rate up a tiny bit but they won't even tell you what the best rate is, it all depends on secret factors they won't tell you and for new customers only. Most other banks clearly display their interest rates and how to get them. Also the app is not that great. They are not bad enough for me go to the trouble to leave them but if a better option was just as convenient I would strongly consider it. It is nice having a local bank you can walk into, so for that I give them good marks.
- FNFred NelsonNov 18, 20255.0Very helpful
- VLVA LIFESep 30, 20251.0Better service at the dollar store
- VRVictoria RossMar 23, 20221.0I am currently on hold with Truist bank main customer Service number for 1 hour and 10 minutes just trying to find out why Zelle is not working on my account. OVER A HOUR WITH CONSTANT REMINDERS OF HOW IMPORTANT MY CALL IS! Puting me on hold for over an hour with no info on WHEN I can get an answer is the perfect way to tell me how much you could not care less about customers. I MISS SUN TRUST! UPDATE: I GAVE UP TRYING AFTER 1 HOUR 40 MINUTES WAITING ON HOLD. NO HELP FROM TRUIST
- GAGabe AFeb 22, 20221.0Unbelievable. I was unhappy before about this branch, but now...geeze! Called to see if the lobby was open today (because it was closed Friday for "conditions outside their control" according to a sign on the door. They said it was open. So I get there, find that sign on the door again and a line that isn't moving AT ALL. 10 minutes and no movement. And, I've been on hold with online support for 104 minutes while this is all going on! WTH is going on?!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Palmyra branch?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular business hours for the Truist Palmyra branch?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by phone, or by visiting a branch during business hours. Note that Certificates of Deposit can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to begin making digital and in-person purchases.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
What services does Truist Palmyra branch provide?
Services include deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, treasury and trust services, foreign currency exchange, and cash management by appointment.
Where is Truist Palmyra located?
Truist Palmyra is located at 13526 James Madison Hwy, Palmyra, VA 22963, in Fluvanna County.
What nearby medical center can I visit before or after stopping by Truist Palmyra?
You can visit UVA Health Lake Monticello Primary Care, a nearby medical center and public health clinic.
Are there any nearby locations where I can access an ATM besides Truist?
Yes, there is a BB&T ATM near Truist Palmyra for your convenient cash access.
What local attractions are near Truist Palmyra that I can explore?
Nearby attractions include the Historic Courthouse, Old Stone Jail Museum, and the Fluvanna Historical Society – great spots to visit before or after your banking needs.