Truist

2.3
29 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2941 CHAIN BRIDGE RD, OAKTON, VA
22124, United States

Hours

Reviews

2.3
29 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
0
1 star
19
  • HG
    harish goyal
    Nov 26, 2025
    3.0
    I value responsiveness and professionalism, especially when dealing with time-sensitive financial matters, and this experience fell far short of those expectations. Based on my interaction, Branch Manager Jarvis approach to customer service is not aligned with what I would expect from a branch manager. Throughout our interaction, he appeared disinterested in the conversation. I do want to note that the rest of the staff at this branch has been reasonable, responsive, and professional.
  • LO
    luis otero
    Nov 5, 2025
    1.0
    The manager was unhelpful and displayed unprofessional conduct throughout my experience. This significantly affected the quality of service.
  • JJ
    Jack
    Oct 6, 2025
    5.0
    Great experience with the Bianca and the Truist staff!
  • YY
    Yiannis
    Aug 14, 2025
    5.0
    Jarvis is the man!!! Team is pretty cool idk why all the hate they was nice to me!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.