TowneBank opened in 1999 and is now one of the largest banks headquartered in Virginia. Founded in Hampton Roads, locations now stretch from the coast to Richmond and central Virginia, and in North Carolina from the Outer Banks to Charlotte. Our bankers can help you with both business and personal banking services. Along with our talented and experienced bankers, the Towne family of services includes mortgage, insurance and investment specialists who can help you with all of your financial needs. Throughout our growth, we have never lost sight of our roots: local decision-making, community leadership, volunteerism, philanthropy and a culture of caring.
Yes it ridiculous to think your building being recorded is a security issue, it's in public view and I see it on the Google map pictures 😆, but I don't think Lynn should catch heat, I've seen waaay worse.
EC
Erik Castro
Oct 11, 2025
1.0
Lynn has to read the constitution
KC
Ken Carroll
Sep 9, 2024
1.0
If you're worried about identity theft, avoid using TowneBank. When I purchased my car, the dealer used TowneBank, and here’s what happened:
TowneBank sent my payment book to the wrong address.
Before I even made the first payment, they handed my account over to collections.
They sent sensitive documents containing my Social Security number, date of birth, account number, and other personal information—completely unredacted—to my Gmail address.
Their customer service was beyond rude.
A person claiming to be the president of their North Carolina division assured me they’d handle the situation and follow up with me, but I never heard from them again.
Despite their vague assurances about security, my private information was shared both internally and externally with no clear explanation or support.
Lesson learned: Always ask which bank a dealership is using before handing over your personal information. TowneBank does not prioritize customer security, communication, or privacy
FR
Fred Reynolds
Aug 1, 2024
5.0
I'm shocked to read so many unkind reviews of my Towne branch and its manager Lynn Crump. In more than six years since we retired to Norfolk and started banking here, we have been pleased in every way every time by everyone there. In short, we simply don't get the vicious snark and will suggest readers be a little skeptical.
TA
Thea Artis
Aug 5, 2016
1.0
WORST. BANK. EVER. I used to bank with Monarch until the merger. Towne has ATMs that scan your deposits. They don't accept money orders--which is how my clients pay. They don't allow envelope deposits at all so I have to go to a branch during their open hours. Completely ridiculous.
When do funds become available after I deposit them at the ATM?
Please view our cut-off times for all types of deposits on our website - www.townebank.com/member-support/deposit-cut-off-times
Is TowneBank open on Saturday?
TowneBank does not have Saturday hours, but you can accomplish many bank transactions through online banking and our mobile apps, and at our ATMs.
Can I cash a check at a TowneBank location if I don't have an account there?
Yes! We will honor any check drawn on an account at TowneBank, provided that the funds are available in the account, and you have identification showing that you are the recipient of the check.
What are your holiday hours?
You can find a full list of our holiday hours on our website: https://www.townebank.com/member-support/holiday-schedule.
What are the regular business hours for TowneBank in Norfolk - Ghent?
TowneBank is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
Does TowneBank in Norfolk - Ghent offer drive-through service, and what are its hours?
Yes, TowneBank offers drive-through service Monday through Friday from 8:30 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Is TowneBank open on Saturdays and Sundays?
No, the Norfolk - Ghent TowneBank location is closed on Saturdays and Sundays.
Can non-account holders cash a check at TowneBank?
Yes, TowneBank will honor checks drawn on its accounts for individuals who have identification proving they are the recipient, even if they do not have an account with TowneBank.
What types of banking products and services does TowneBank offer?
TowneBank offers checking and savings accounts, home equity lending, personal and business loans, wealth and investment management, debit and credit cards, small business banking, auto loans, and notary services.
Does TowneBank have wheelchair accessible entrances and free onsite parking?
Yes, the Norfolk - Ghent location has wheelchair accessible entrances and offers free onsite parking including parking garage and parking lot.
What nearby places of interest are close to TowneBank that customers might visit?
Nearby places include The Public House, a gastropub offering American cuisine, and Magnolia Steak, a barbecue restaurant. Customers can enjoy dining before or after banking visits.
Are there any nearby healthcare services near TowneBank?
Yes, there are several nearby healthcare providers such as Children's Specialty Group, Ghent Health and Rehabilitation Center, and Eric Gyuricsko, M.D., which customers might visit for medical needs.
Can I find any nearby educational or recreational activities close to TowneBank?
Yes, nearby is Flatpoint High middle school and Mugen Go Kai, a martial arts club. These locations provide educational and active life opportunities in the area.
How can I contact TowneBank Norfolk - Ghent or schedule an appointment?
You can contact TowneBank at +1 757-673-1900 or schedule an appointment by visiting their website at https://www.townebank.com/location-and-atms/norfolk-ghent/.