Truist

2.9
37 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
737 J CLYDE MORRIS BLVD, NEWPORT NEWS, VA
23601, United States

Hours

Reviews

2.9
37 reviews
5 stars
16
4 stars
2
3 stars
1
2 stars
0
1 star
18
  • GB
    Gabriela Bull
    Sep 5, 2025
    5.0
    I come here to get money for my store almost every morning, and I watch while the tellers try their hardest to accommodate everyone in the drive thru, while also handling lines inside. Particularly Evie & Sashi who are always smiling, always polite and always doing their best. This morning I watched a woman berate Sashi for not being fast enough for her and it was awful to see. But as usual, Sashi continued with a smile on her face and kept going. I'll continue to go out of my way to come to this specific branch just for her customer service!
  • MM
    musa musazai
    Aug 25, 2025
    1.0
    Don’t go there if you have another choice!!!!
  • CD
    Cliff Dunn
    Jun 24, 2025
    1.0
    Branch is chronically understaffed. My favorite case was when one of the bankers looked at a long line, asked if anyone needed a banker, and then went back to their desk. Or when the manager let the trainee flounder with a currency exchange. Or when someone seems to just be standing around while there's a line. Or... I want to give a star for the fine people working here, but it's just such a chronic mess that I can't justify that. Sorry guys- your managers just stink!
  • JW
    Jennifer West
    May 29, 2025
    1.0
    Only one teller working on a commercial account... Had to wait at least 12 minutes. Walked out the door. Poor management. This bank needs to close down.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.