BayPort Credit Union

4.1
24 reviews
External view of local credit union located in Newport News, VA

About

Credit UnionBankCredit CardsLoan AgencyMortgage Consultants
Be happy, healthy, and financially wise with BayPort Credit Union. From the shipyard to backyards, we've called Hampton Roads home for more than 90 years.

Location

BayPort Credit Union
3711 Huntington Ave, Newport News, VA
23607, United States

Hours

Reviews

4.1
24 reviews
5 stars
17
4 stars
2
3 stars
0
2 stars
0
1 star
5
  • KK
    Kenny
    Jul 19, 2024
    5.0
    Very pleasant
  • KK
    Kaila
    Dec 13, 2023
    1.0
    I don't appreciate how this credit union tried to contact my family members regarding a private debt matter
  • WW
    Woods
    Dec 27, 2022
    5.0
    Super helpful. Incredible Queens at this location.
  • TL
    Temeka Lyon
    May 24, 2021
    5.0
    I've never been to this location physically, but I've had the pleasure of working with Nicole Waters in Consumer Lending and let me tell you, she's a gem. I've sent her numerous emails about different topics and she is always so prompt and friendly with her responses. If she doesn't know it, she finds the answer and responds back as soon as possible. She makes me want to continue doing business with this bank. I hope management sees this because she definitely deserves to be recognized. 🙂
  • LB
    logan Beasley
    Oct 20, 2020
    1.0
    I spoke with Rachel A. Hartberger after my wife was told she was eligible after a skip payment that turned out to be a complete lie or as Rachel calls it a “suggestion”. The problem I had was that when a representative tells you something you are able to do and then you’re told your not I feel they should be held accountable. When I spoke to Rachel she had a snappy and unprofessional and smart attitude when I tried to explain why we were frustrated but instead of being understanding she decided to go back and forth and argue her points. When I explained how a representatives lies should be held accountable just how we are for not paying our bills she stated “ when someone tells you something it’s not a contract it’s more of a suggestion” meaning that they can tell you whatever they want over the phone basically. I personally do not recommend Bayport credit union and will report them to the better business bureau considering not once did they apologize for the lies and all they did was continue to make excuses to cover themselves.

Frequently Asked Questions About BayPort Credit Union

What are the regular operation hours of BayPort Credit Union at 3711 Huntington Ave?

BayPort Credit Union is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does BayPort Credit Union offer any early walk-up hours for customers?

Yes, walk-up hours are available Monday to Friday from 7:15 AM to 9:00 AM.