Be happy, healthy, and financially wise with BayPort Credit Union. From the shipyard to backyards, we've called Hampton Roads home for more than 90 years.
I don't appreciate how this credit union tried to contact my family members regarding a private debt matter
WW
Woods
Dec 27, 2022
5.0
Super helpful. Incredible Queens at this location.
TL
Temeka Lyon
May 24, 2021
5.0
I've never been to this location physically, but I've had the pleasure of working with Nicole Waters in Consumer Lending and let me tell you, she's a gem. I've sent her numerous emails about different topics and she is always so prompt and friendly with her responses. If she doesn't know it, she finds the answer and responds back as soon as possible. She makes me want to continue doing business with this bank.
I hope management sees this because she definitely deserves to be recognized. 🙂
LB
logan Beasley
Oct 20, 2020
1.0
I spoke with Rachel A. Hartberger after my wife was told she was eligible after a skip payment that turned out to be a complete lie or as Rachel calls it a “suggestion”. The problem I had was that when a representative tells you something you are able to do and then you’re told your not I feel they should be held accountable. When I spoke to Rachel she had a snappy and unprofessional and smart attitude when I tried to explain why we were frustrated but instead of being understanding she decided to go back and forth and argue her points. When I explained how a representatives lies should be held accountable just how we are for not paying our bills she stated “ when someone tells you something it’s not a contract it’s more of a suggestion” meaning that they can tell you whatever they want over the phone basically. I personally do not recommend Bayport credit union and will report them to the better business bureau considering not once did they apologize for the lies and all they did was continue to make excuses to cover themselves.
Frequently Asked Questions About BayPort Credit Union
What are the regular operation hours of BayPort Credit Union at 3711 Huntington Ave?
BayPort Credit Union is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does BayPort Credit Union offer any early walk-up hours for customers?
Yes, walk-up hours are available Monday to Friday from 7:15 AM to 9:00 AM.
What types of financial products can I get at BayPort Credit Union?
BayPort Credit Union offers checking accounts, savings accounts, share certificates, loans (auto, personal, mortgage, home equity), credit cards, retirement and investment services, business banking, and more.
What services does BayPort Credit Union provide to help with financial education?
They offer financial education, youth education, scholarships, credit score and report services, loan assistance, and mobile banking.
Where is BayPort Credit Union located and how can I contact them?
BayPort Credit Union is located at 3711 Huntington Ave, Newport News, VA 23607. You can contact them at +1 757-928-8850.
How can I access BayPort Credit Union's mobile banking apps?
You can download their mobile banking apps from the Apple App Store and Google Play Store for iOS and Android devices respectively.
Are there any convenient parking options near BayPort Credit Union?
Yes, nearby parking options include Metropolis and SP+ Parking, which make visiting the credit union more accessible.
What dining options are available close to BayPort Credit Union?
Nearby places to eat include Taste Buds public market, Downtown Cafe, Old Town Grill, Subway, and Gate 4 Restaurant, perfect for meals before or after your visit.
Can I combine a visit to BayPort Credit Union with some local shopping?
Yes, there are several nearby shops such as Tidewater Safety Shoes Service, GI Joe's Army Surplus, and Locker Room Newport News where you can shop conveniently.
What is the history and community presence of BayPort Credit Union in Hampton Roads?
BayPort Credit Union has been serving Hampton Roads for over 90 years since 1928, focusing on helping members be happy, healthy, and financially wise.