Truist

2.6
28 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
6512 HARBOUR VIEW CT, MIDLOTHIAN, VA
23112, United States

Hours

Reviews

2.6
28 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
1
1 star
15
  • TB
    T Boisseau
    Dec 27, 2023
    5.0
    Came in once the bank opened this morning, short line, I was the second person in line. The sweet teller was helping a gentleman and the machine they needed was slow or down - I decided as another person got in line behind me that my time was flexible and I could come back later- as I was leaving the teller noticed and apologized for my wait which I appreciated that she noticed while managing the tasks in front of her. I told her it was no problem at all and that I am happy to come another time since I work next door so others wouldn’t have to wait on me. She was great!!
  • HG
    Heather G
    Jan 13, 2018
    1.0
    I would give this location a zero if I could. The customer service for a loyal, in good standing customer is horrible. This is not my normal location but it was convenient for today. I will not be going nack to this location and I am considering other banking options!! Will not refer anyone to BB&T until you start caring about your customers!!!
  • SC
    S. Clark
    Aug 31, 2016
    1.0
    Don't use their atm after hours due to them having an envelope deposit system and it taking them 2 full days before you receiving your money even if it is CASH! No effort to accommodate inconvenienced customers. This is my 1st and absolute last time utilizing this branch!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.