Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
28 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
1
1 star
15
- FVFroilan ValverdeJun 9, 20251.0Worst service ever. Not even one person has come up to me to see what I need today. It's been at least 15-20 minutes. If it wasn't because I have so many business tide up to this bank account I will not hesitate to close it.
- AAAlisa AdamsDec 2, 20245.0We want to give a shout out for a job well done! The help we were given today at the Harbor Point Branch was awesome. We were helped immediately by kind staff with extra patience!
- TRTraon RobinsonDec 2, 20241.0Horrible experience!! Avoid this bank at all costs. From the tellers to the branch manager. Just nasty no customer service. I was interested in banking with truist. After the encounter with Kathy and the other teller, I couldn’t get her name. I will never recommend truist bank with or take any payment card or check from truist bank. Lisa Martin the branch manager/ president is a disgrace to the company as well she has no business in management. This branch needs a complete overhaul imo.
- TKTaylor KleidostyApr 8, 20182.0I never used this bank before but their rates were competitive. So I used them for a refinance. The people were nice but failed to tell about some of the wire transfer fees. They told me the best way is to just wire the money. Next thing you know I incur about $150 in wire transfer fees. When they could have just sent me a check and I could have had a hundred and fifty more dollars. They also repeatedly send insurance cards making them look urgent. But are nothing but junk mail. Our loan finalized in December and now we are in the beginning of April and we have received seven pieces of mail stating we need to get this extra mortgage insurance in case of death. The pink thing on top is the one from BB&T and I also deal with other Banks. But they clearly stated on the front of it before you open it that this is an insurance program or so on that is the lower picture I have attached.
- HGHeather GJan 13, 20181.0I would give this location a zero if I could. The customer service for a loyal, in good standing customer is horrible. This is not my normal location but it was convenient for today. I will not be going nack to this location and I am considering other banking options!! Will not refer anyone to BB&T until you start caring about your customers!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Midlothian, VA?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What services does Truist offer at this location?
Truist offers various services including deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international/retail wire, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a new bank account at Truist?
You can open a new account online, by visiting a branch, or by phone. Online applications require waiting for your debit card by mail. Visiting a branch gives you a temporary debit card immediately. Phone support is available Monday to Friday 8 AM to 8 PM, and Saturday 8 AM to 5 PM at 844-4TRUIST (844-487-8487).
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
Does Truist offer checking and savings accounts?
Yes. Checking accounts are for everyday transactions, while savings accounts help you save money for goals or emergencies.
Where is Truist located in Midlothian, VA?
Truist is located at 6512 Harbour View Ct, Chesterfield, Midlothian, VA 23112, USA.
What are some ATMs near Truist in Midlothian?
Nearby ATMs include the Truist ATM, BB&T ATM, LibertyX Bitcoin ATM, The Exchange Network ATM, Primis Bank and ATM, and Bank of Richmond ATM. These provide convenient options for cash withdrawals or deposits around your visit to Truist.
Are there any nearby pharmacies or health clinics near Truist?
Yes, CVS Pharmacy, CVS Beauty, MinuteClinic at CVS, and Commonwealth Pediatrics are close by, offering pharmacy, health, and medical services convenient before or after your visit to Truist.
What local dining options are near Truist in Midlothian?
Nearby dining options include Hardee's (fast food), Rico's Mexican Restaurant, Q Barbeque, and Little Caesars Pizza, perfect for grabbing a meal before or after your banking visit.
Does Truist offer online and mobile banking options?
Yes, Truist provides online and mobile banking services, including a mobile app available for both Android and iOS devices to manage your accounts conveniently.