Truist

3.5
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
11010 HULL STREET RD, MIDLOTHIAN, VA
23112, United States

Hours

Reviews

3.5
23 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
0
1 star
8
  • BM
    Bel mendes
    Oct 14, 2025
    1.0
    Very bad customer service from Branch manager christopher. Im done with Truist.
  • CS
    Crystal Sapp
    Jul 10, 2025
    5.0
    It's always super busy at this location, I don't see why they don't pull employees from other locations to help battle the constant flow of people but the tellers are super nice and helpful
  • KF
    Kulla Ficare
    Mar 25, 2025
    1.0
    The most rude manager, Stephanie, I have ever met. I called her by name to her face and she did not look at me or ask how she could help. Just harshly said, "Just a minute" and never followed up with a word. Has no manners and does not need to be client facing!
  • CM
    Cindi Marshall
    Dec 17, 2024
    5.0
    Very good experience with this branch.
  • RR
    Raven
    Jul 12, 2022
    1.0
    Longest wait times I've ever had to deal with at a bank. I have currently been sitting here for 20 minutes and still no movement forward. I don't understand why this bank is so slow every single day.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.