At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Very bad customer service from Branch manager christopher. Im done with Truist.
CS
Crystal Sapp
Jul 10, 2025
5.0
It's always super busy at this location, I don't see why they don't pull employees from other locations to help battle the constant flow of people but the tellers are super nice and helpful
KF
Kulla Ficare
Mar 25, 2025
1.0
The most rude manager, Stephanie, I have ever met. I called her by name to her face and she did not look at me or ask how she could help. Just harshly said, "Just a minute" and never followed up with a word. Has no manners and does not need to be client facing!
CM
Cindi Marshall
Dec 17, 2024
5.0
Very good experience with this branch.
RR
Raven
Jul 12, 2022
1.0
Longest wait times I've ever had to deal with at a bank. I have currently been sitting here for 20 minutes and still no movement forward. I don't understand why this bank is so slow every single day.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Midlothian?
The drive-through is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
Can I open a Truist account online or do I have to visit the branch?
You can open your account online and wait for your debit card and checks by mail, or visit the branch to get a temporary debit card right away. Accounts like Truist CDs can only be opened at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to start making digital purchases and in-person payments.
What products and services does the Truist Midlothian branch offer?
They offer checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, wealth management, deposit transactions, business loans, mortgage loans, insurance, investment, treasury, and trust services.
What are the main hours of operation for the Truist branch in Midlothian?
The branch is open Monday to Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.
Where is Truist located in Midlothian, VA?
Truist is located at 11010 Hull Street Rd, Midlothian, VA 23112, in Chesterfield County.
What nearby dining options are available near Truist Midlothian?
You can visit several nearby Mexican and Tex-Mex restaurants such as Don Pepe and Mr. Pepe Hull Street Genito, great places to have a meal before or after your bank visit.
Are there any nearby automotive service centers near Truist Midlothian?
Yes, NTB-National Tire & Battery and Merchant's Tire & Auto Centers are nearby for brake service, tire repair, and automotive needs.
What nearby beauty and wellness services can I find near Truist Midlothian?
Nearby you will find beauty and spa services including Rousse & Co, The Wax Room, Hawaii Nails & Spa, Lovely Nails in Midlothian, Scizzors Hair Salon, and New Beginning Barber for hair and waxing services.
How can I schedule an appointment or open a checking account at Truist Midlothian?
You can open a checking account online by clicking their featured message link or schedule an appointment online via their reservation URL.