Truist

2.9
14 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
15601 CITY VIEW DR, MIDLOTHIAN, VA
23113, United States

Hours

Reviews

2.9
14 reviews
5 stars
6
4 stars
0
3 stars
1
2 stars
0
1 star
7
  • TL
    Trang Le
    Sep 9, 2025
    5.0
    irene was a pleasure to work with! she helped me figure out my card issue without me having to get it replaced, thank goodness!
  • SL
    Shay Lester
    Aug 22, 2025
    1.0
    This Truist is the worst and slowest ever. Me and my mom were taking my grandma to her foot doctor so this was the nearest truist near the appointment.. BEWARE EVERYOME THE TELLER TRIED RIPPING OFF MY MOM DEPOSIT WITHDRAWAL OF 500.00$ and the lady only gave her 400.00$! Think of all the old folks they get over on and don’t pay attention very sneaky people and when my mother went and told them she had shorted her she rebutted with the worst excuse ever saying that she had a lot of customers which was a lie there was nobody in the drive through except us and one person on the right of us! BEWARE calling corporate they need to shut this place down
  • AA
    Ali A
    Nov 28, 2023
    1.0
    Impossible to get in touch with. I called Ami multiple times and sent emails for absolutely no response or update.
  • KV
    Kathryn Vestigo
    Jul 18, 2022
    1.0
    2 times to this branch, one inside and 1 in drive through. 12 minutes to get through drive through and we were the only car In our lane. Sent someone else’s envelope back. Inside was even worse. Took forever to get our transaction done.about an hour and mistakes were made during transaction
  • AA
    A64
    Dec 26, 2017
    5.0
    Good people to work with!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.