First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Friendliest people best customer service, i bank with 3 banks, and the other two don't carry a candle to this bank when I need to talk to somebody at the bank they have a direct number to call and they always have always have a person to answer the phone and help me. Highly recommend First citizens.
ME
Montre Edmonds
Mar 12, 2024
1.0
I just visited this location to withdraw money from my saving account...my regular bank is an hour and thirty minutes away from here...but I felt so disrespected I almost lost my cool. I gave the teller my driver's license and my check card...She preceded to ask me questions about my account, that I think wasn't needed... for instance I was asked...Where I opened my account and when did I make my last deposit and she copied all my information down from my I.D and took forever to give me money...she acted like I was trying to scam the bank. This has never happened to me before...And yes I'm an African American. But she wasn't Caucasian or of African decent. But not trying to make this about race. But how does a 2 min transaction turn into a 5 min ordeal? When I have given you everything you need to complete the transaction.
DA
derek aarstad
Mar 23, 2021
1.0
They have been holding my insurance claim check for over a week denying me every which way they can. Then they had the audacity to ask me if the work would on my home had been completed??????? Kind of hard when you don’t have the fund to fix the damages. We are talking a substantial amount of money due to storm damage and my home has been in shambles for over a month and this is the so called help I get from this company. I am absolutely disgusted with the treatment that we have received from several of these banks employees. To this company we are just another number not a family in turmoil.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 11730 Hull Street Road?
First Citizens Bank at 11730 Hull Street Road is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is there a drive-through service available at this First Citizens Bank location?
Yes, the drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is First Citizens Bank closed for any upcoming holidays?
Yes, this location is closed on November 11, 2025, November 27, 2025, December 25, 2025, and January 1, 2026.
What is the contact phone number for First Citizens Bank at 11730 Hull Street Road?
You can reach the bank at +1 804-744-7576.
Where can I find more information or book an appointment with First Citizens Bank at this location?
You can visit their website at https://locations.firstcitizens.com/va/midlothian/11730-hull-street-road or book an appointment at https://outlook.office365.com/owa/calendar/HullStreet1@firstcitizens.com/bookings/.
What nearby places can I visit before or after banking at First Citizens Bank on Hull Street Road?
Nearby places include Cousin Vinny's Pizza, Dairy Queen for dining, Wawa and bp America gas stations for convenience, and Extra Space Storage for storage needs.
Are there nearby ATM options close to First Citizens Bank on Hull Street Road?
Yes, there is a PNC ATM nearby for your cash withdrawal needs.
Where can I get beauty or spa services near First Citizens Bank, Hull Street Road?
Nearby beauty salons include Keonna Styles, Premier Barber & Beauty Salon, Deluxe Nails & Spa, and Enchanted Oasis for massage therapy.
If I need automotive services near First Citizens Bank, where should I go?
Nearby automotive services include Meineke Car Care Center, Jerry's 23 Car Wash, Clover Hill Tire and Auto Center, Greg's Garage, and 360 Car Wash.
Are there any nearby shipping or postal service locations near First Citizens Bank?
Yes, the UPS Access Point location and USPS post office are near First Citizens Bank for your shipping needs.