Wells Fargo Bank

Reviews

• EZ

  E Zalmai

  Aug 29, 2025
  1.0
  They never seem to have enough employees to assist with anything. Always short staffed and you have to wait in line for 40 minutes to be told they can't assist with something.
• JH

  jennifer henderson

  Sep 3, 2024
  1.0
  No customer service at all. Never any employees. This bank is going way downhill . I thought it was just during Covid but no. Nothing is good about this branch
• JS

  Jen Sunderland

  Jul 13, 2022
  5.0
  Understaffed but everyone was working hard and super pleasant!
• JD

  Jimmy Doss

  Nov 30, 2020
  1.0
  S L O W
• MC

  Michael Cline

  Jun 23, 2020
  1.0
  I've had accounts with Wells Fargo for almost a decade, and I have had pleasant experiences with them thus far. I have never had any sort of complaints with Wells Fargo before now, Usually everybody is welcoming and kind at the WF branches I usually go to, but today I was greeted with rudeness and hostility. I went in to Finalize paperwork for some investments that my recently deceased grandfather had left for me and my mother. I tried to call the number on the door but nobody would answer, so I knocked a couple of times on the front door to get the attention of a teller or banker. A few moments later, a taller gentleman dressed in a suit, whom I'm assuming may be a supervisor unlocked and opened the door. He informed me I could not come in unless I have an appointment, however my mother had arrived a few minutes prior and was already in the building talking to one of the bankers. I relayed that information to him, and he replied "I need a name" in a demanding demeanor... To which i responded my mother's last name. He assertively told me "go get a mask or leave" So I mumbled to my self about my displeasure of the tone he was using towards me. And I walked to my car to grab the mask to comply with his request, and when I started to return; he then shouted "Never mind" and shut the door and locked it. So I went back up to the door, and waved to try to get one of teller's attention, because I didn't understand why he locked me out. He came back out a moment later with my mother and accused me of verbally assaulting him; and proceeded to tell me "I'm not letting you in"; when I did not direct any type of resentment towards him as an individual. So I was dumbfounded as to what the problem was, and I asked "What is the issue?" He snapped back at me "If you give me attitude, i give attitude back" and then locked the door to my face and walked away, instead of trying to resolve this situation. I still do not understand why he was berating me. If ever I said anything to offend him, I would have tried to apologise for it, and make ammends. But he refused the time and effort to deal with the situation in a proper manner. And treated me like I am not valued as a customer. So I left and went on with my day as normal. locking me out of the premises instead of talking to me, is an immature and unprofessional action for an employee to take against a customer, I'll be banking elsewhere.

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